Operations and Supply Chain Management, 9th Edition WileyPLUS Registration Card + Loose-leaf Print Companion
9th Edition
ISBN: 9781119371618
Author: Roberta S. Russell
Publisher: Wiley (WileyPLUS Products)
expand_more
expand_more
format_list_bulleted
Concept explainers
Question
Chapter 3, Problem 45P
Summary Introduction
To draw: The process control chart.
Introduction
p-chart is a type of control chart which is used for attributable control chart. It accounts for the proportions of observations in a sample which are not subjected with the requirement of quality check. P-chart graphically represents the proportion of observations which are defective with respect to process.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
What is assignable cause of variation? How is it applied to statistical application of quality management and how can it be used in business?
What are the key mistake proofing techniques in Six Sigma DMAIC phases?
An avant-garde clothing manufacturer runs a series of high-profile, risqué ads on a billboard on the Trans-Canada Highway and regularly collects protest calls from people who are offended by them. The company has no idea how many people in total see the ads, but it has been collecting statistics on the number of phone calls from irate viewers:
Type Description Number of ComplaintsR Offensive racially/ethnically 10M Demeaning to men 4W Demeaning to women 14I Ad(s) is/are incomprehensible 6O Other 2Depict this data with a Pareto chart. Also depict the cumulative complaint line.
What percent of the total complaints can be attributed to the most prevalent complaint?
Chapter 3 Solutions
Operations and Supply Chain Management, 9th Edition WileyPLUS Registration Card + Loose-leaf Print Companion
Ch. 3.S - Prob. 1QCh. 3.S - Prob. 2QCh. 3.S - Prob. 3QCh. 3.S - Prob. 4QCh. 3.S - Prob. 5QCh. 3.S - Prob. 6QCh. 3.S - Prob. 7QCh. 3.S - The Great Lakes Company, a grocery store chain,...Ch. 3.S - Prob. 2PCh. 3.S - Prob. 3P
Ch. 3.S - The Fast Break Computer Company assembles personal...Ch. 3.S - Prob. 5PCh. 3 - Using Sampling and Statistics to Analyze...Ch. 3 - Prob. 2.1ASCCh. 3 - Prob. 3.1ASCCh. 3 - Prob. 4.1ASCCh. 3 - Prob. 5.1ASCCh. 3 - Prob. 1QCh. 3 - Prob. 2QCh. 3 - Prob. 3QCh. 3 - Prob. 4QCh. 3 - Prob. 5QCh. 3 - Prob. 6QCh. 3 - Prob. 7QCh. 3 - Prob. 8QCh. 3 - Prob. 9QCh. 3 - Prob. 10QCh. 3 - Prob. 11QCh. 3 - Prob. 1PCh. 3 - Prob. 2PCh. 3 - Prob. 3PCh. 3 - Prob. 4PCh. 3 - Prob. 5PCh. 3 - Prob. 6PCh. 3 - Prob. 7PCh. 3 - Prob. 8PCh. 3 - Prob. 9PCh. 3 - Prob. 10PCh. 3 - Prob. 11PCh. 3 - Prob. 12PCh. 3 - Prob. 13PCh. 3 - Prob. 14PCh. 3 - Prob. 15PCh. 3 - Prob. 16PCh. 3 - Prob. 17PCh. 3 - Prob. 18PCh. 3 - Prob. 20PCh. 3 - Prob. 21PCh. 3 - Prob. 22PCh. 3 - Prob. 23PCh. 3 - Prob. 24PCh. 3 - Prob. 25PCh. 3 - Prob. 26PCh. 3 - Prob. 27PCh. 3 - Prob. 28PCh. 3 - Prob. 29PCh. 3 - Prob. 30PCh. 3 - Prob. 32PCh. 3 - Prob. 33PCh. 3 - Prob. 34PCh. 3 - Prob. 36PCh. 3 - Prob. 37PCh. 3 - Prob. 38PCh. 3 - Prob. 39PCh. 3 - Prob. 40PCh. 3 - Elon Corporation manufactures parts for an...Ch. 3 - Prob. 42PCh. 3 - Prob. 44PCh. 3 - Prob. 45PCh. 3 - Prob. 46PCh. 3 - Prob. 47PCh. 3 - Metropolitan General Hospital is a city-owned...Ch. 3 - Prob. 50PCh. 3 - Prob. 51PCh. 3 - The Shuler Motor Mile is a high-volume discount...Ch. 3 - Prob. 1.1CPCh. 3 - Prob. 2.1CPCh. 3 - Improving Service Time at Daves Burgers Daves...
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- Discuss the key differences between common and assignable causes of variation. Give examples.arrow_forwardSh7arrow_forwardU-learn University uses a c-chart to monitor studentcomplaints per week. Complaints have been recorded over thepast ten weeks. Develop 3-sigma control limits using the followingdata:arrow_forward
- Explain the purpose of Quality Area 2 in the NQS and what the standards require Explain the purpose of Quality area 5 and identify each of the related standardsarrow_forwardWhat is meant by Statistical Quality Control (SQC)?arrow_forwardA team of undergraduate business students was asked to recommend improvement to the data entry process at the county appraiser’s office. The team identified several types of errors, such as posting an incorrect name or entering an incorrect parcel number. The deed abstractors were asked to keep a record of the errors in data entry that were sent to them. The following table is a frequency distribution of errors: Defect Total Posting error in name Posting error in parcel Property sold after tax bills were mailed Inappropriate call transfer (not part of deeds>mapping) Posting error in legal description>incompletelegal description Deeds received after tax bills printed Correspondence errors Miscellaneous errors 23 21 5 18 4 6 2 1 a. Construct a Pareto diagram of these defects in data entry.b. What recommendations would you suggest to the county appraiser?arrow_forward
- The objective of statistical process control (SPC) is to: Determine whether a batch of raw materials should be accepted or rejected. Determine whether a batch of finished goods should be accepted or rejected. Detect assignable cause variations versus normal random variations in the process. Identify variable versus attribute measures.arrow_forwardTelephone inquiries of 100 IRS "customers" aremonitored daily at random by Xiangling Hu. Incidents of incorrectinformation or other nonconformities (such as impolitenessto customers) are recorded. The data for last week follow: a) Construct a 3-standard deviation c-chart of nonconformities.b) What does the control chart tell you about the IRS telephoneoperators?arrow_forwardExplain the three categories of statistical quality control(SQC). How are they different, what different information dothey provide, and how can they be used together?arrow_forward
- A softdrink manufacturing company voluntarily recalled one of its products from the shelves over concerns glass may have gotten into some bottles. Develop a cause-and-effect diagram investigating the possible causes of this quality related problem. Use assumptions in developing your response.arrow_forwardThe Commonwealth Banking Corporation issues a national credit card through its various bank branches in five southeast-ern states. The bank credit card business is highly competitive and interest rates do not vary substantially, so the company decided to attempt to retain its customers by improving cus-tomer service through a reduction in billing errors. The credit card division monitored its billing department process by tak-ing daily samples of 200 customer bills for 30 days and checking their accuracy. The sample results are as follows:Develop a p-chart for the billing process using 3 controllimits and indicate if the process is out of control.arrow_forwardThe National Cancer Institute Study As a result of the Vioxx withdrawal, the researchers conducting the cancer study for the NCI began a review of the patient trials in October. After 6 weeks of investigation the researchers had identified six patients with cardiac events in the placebo group, 15 in the 400 milligram group, and 20 in the 800 milligram group. The researchers presented their findings to a safety review panel of cardiologists on December 10, 2004. After reviewing the data, the panel was concerned. The NCI then informed the FDA, NIH, and Pfizer. The NIH notified the researchers conducting the other studies. The panel recommended that the NCI study be halted, and researchers did so. Pfizer learned of the results on Thursday, December 16, in a call from the NCI, and Pfizer CEO Henry McKinnell was called at his home at 7:00 p.m. that evening. McKinnell immediately arranged a conference call with Pfizer’s regulatory team for 8:00 p.m.49 After the Vioxx withdrawal…arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
Operations ManagementOperations ManagementISBN:9781259667473Author:William J StevensonPublisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...Operations ManagementISBN:9781259666100Author:F. Robert Jacobs, Richard B ChasePublisher:McGraw-Hill Education
Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...Operations ManagementISBN:9781478623069Author:Steven Nahmias, Tava Lennon OlsenPublisher:Waveland Press, Inc.
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Operations Management
Operations Management
ISBN:9781259667473
Author:William J Stevenson
Publisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...
Operations Management
ISBN:9781259666100
Author:F. Robert Jacobs, Richard B Chase
Publisher:McGraw-Hill Education
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...
Operations Management
ISBN:9781478623069
Author:Steven Nahmias, Tava Lennon Olsen
Publisher:Waveland Press, Inc.