Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
expand_more
expand_more
format_list_bulleted
Concept explainers
Question
Chapter 9, Problem 7DRQ
Summary Introduction
To determine: The contribution of one of the quality gurus to the
Introduction: Quality management is managing the products, services, or activities of an organization or individual, to be flawless. It helps to maintain the level of excellence in the product or service.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solutionStudents have asked these similar questions
Identify and describe the approaches to quality management undertaken by Tesco. Compare these aproaches to Sainsbury quality management approaches and appraise the effectiveness of Tesco quality management.
Discuss the steps involved in strategic quality planning.
explain the importance of quality management.
Select three quality management concepts from below.
Quality policy
Quality objectives
Quality assurance
Quality control
Quality audit
Quality program plan
Chapter 9 Solutions
Operations Management
Ch. 9.10 - Prob. 1RQCh. 9 - Prob. 1DRQCh. 9 - Prob. 2DRQCh. 9 - Prob. 3DRQCh. 9 - Prob. 4DRQCh. 9 - Prob. 5DRQCh. 9 - Prob. 6DRQCh. 9 - Prob. 7DRQCh. 9 - Prob. 8DRQCh. 9 - Prob. 9DRQ
Ch. 9 - Prob. 10DRQCh. 9 - Prob. 11DRQCh. 9 - Prob. 12DRQCh. 9 - Prob. 13DRQCh. 9 - List the steps of problem solving.Ch. 9 - Prob. 15DRQCh. 9 - Prob. 16DRQCh. 9 - Prob. 17DRQCh. 9 - What trade-offs are involved in deciding on...Ch. 9 - Prob. 2TSCh. 9 - Prob. 3TSCh. 9 - Prob. 1CTECh. 9 - Prob. 2CTECh. 9 - Prob. 3CTECh. 9 - Prob. 4CTECh. 9 - Make a check sheet and then a Pareto diagram for...Ch. 9 - Prob. 2PCh. 9 - Prob. 3PCh. 9 - Prob. 4PCh. 9 - Prob. 5PCh. 9 - Prob. 6PCh. 9 - Prob. 7PCh. 9 - Prepare a scatter diagram for each of these data...Ch. 9 - Prepare a flowchart that describes going to the...Ch. 9 - Prob. 10PCh. 9 - The county sheriffs department responded to an...Ch. 9 - Prob. 12PCh. 9 - Prob. 1.1CQCh. 9 - Prob. 2.1CQ
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- What are the important activities in designing a quality programme? Discuss your answer on the Input (supplier relationship management), Process (process management) and Output (customer relationship management) perspectives.arrow_forwardDiscuss Karou Ishikawa's contribution to the Quality management Fieldarrow_forwardSelect a product or service and describe how the dimensions of qualityinfluence its acceptance.arrow_forward
- Provide a brief explanation on the various quality management concepts according to ISO9001:2015arrow_forwardDiscuss the effect of business quality control on the success of a pharmaceutical firm as an operating manager.arrow_forwardElucidate the principles of total quality manangement (TQM)arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios