Operations Management
Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
bartleby

Concept explainers

Question
Book Icon
Chapter 9, Problem 8DRQ

a)

Summary Introduction

To determine: Theimportance of ISO 9000.

Introduction: Quality management is managing the products, services, or activities of an organization or individuals to be flawless. It helps to maintain the level of excellence in the product or service.

b)

Summary Introduction

To determine: The comparison of Baldrige award and ISO certification.

Introduction: Quality management is managing the products, services, or activities of an organization or an individual to be flawless. It helps to maintain the level of excellence in the product or service.

Blurred answer
Students have asked these similar questions
What are ISO 9000 standards? Who were they set by andwhy? Can you describe other certifications based on the ISO 9000certification?
a. What is ISO 9000, and why is it important for global businesses to have ISO 9000 certification?
what is ISO 18000?
Knowledge Booster
Background pattern image
Operations Management
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.
Similar questions
SEE MORE QUESTIONS
Recommended textbooks for you
Text book image
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub