Operations Management
Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Chapter 9, Problem 10P
Summary Introduction

To draw: The cause and effect diagram to analyze the problem regarding the registration of course by some college students.

Introduction: Cause and effect diagram would represent the relationship between the effect and the possible cause to produce the effect. It makes the people to understand the causes of the problem.

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The county sheriff’s department responded to an unusually large number of vehicular accidents along aquarter-mile stretch of highway in recent months. Prepare a cause-and-effect diagram for this problem.
ces Inter-State Moving and Storage Company wishes to establish a control chart to monitor the proportion of residential moves that result in written complaints due to late delivery, lost items, or damaged items. A sample of 50 moves is selected for each of the last 12 months. The number of written complaints in each sample is 8, 7, 4, 8, 2, 7, 11, 6, 7, 6, 8, and 12. Click here for the Excel Data File a. Insert the mean proportion defective, UCL, and LCL (Leave no cells blank - be certain to enter "0" wherever required. Round your intermediate calculations and final answers to 2 decimal places.) Mean proportion defective UCL LCL c. Does it appear that the number of complaints is out of control for any of the months? Yes ONO
A cause and effect diagram may be useful in identifying the root of the issue and its repercussions.
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