Operations Management
Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Chapter 9, Problem 10DRQ
Summary Introduction

To determine: The key elements of TQM approach.

Introduction: Quality management is managing the products, services, or activities of an organization or an individual to be flawless. It helps to maintain the level of excellence in the product or service.

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