Operations Management
Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
Question
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Chapter 9, Problem 6DRQ
Summary Introduction

To describe: Quality-ethics connection.

Introduction: The major components that are involved in the quality-ethics interface are firms knowingly allow the substandard products to be manufactured and sold and firms knowingly allow the substandard service to customers.

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Describe the quality–ethics connection.
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