Operations Management
Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Chapter 9.10, Problem 1RQ
Summary Introduction

Case summary:

The factors to be considered while taking survey results are as follows:

Factor
Use of meta tags
Home page title
Unique domain name
Search engine site registration
Service reliability
Speed of loading
Number of bad links
Number of spelling errors
Visibility of contact information
Indication of last update date
A privacy policy
Presence of a search engine
Translation to multiple languages

To determine: The importance of the given factor

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