Loose-leaf for Operations Management (The Mcgraw-hill Series in Operations and Decision Sciences)
Loose-leaf for Operations Management (The Mcgraw-hill Series in Operations and Decision Sciences)
12th Edition
ISBN: 9781259580093
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Chapter 7, Problem 3CQ
Summary Introduction

Case summary:

A group of workers are responsible for making hotplates. They manufactured different types of hotplates. Each worker is answerable for assembling a small part of the hotplate. The assembly line is carefully broken down into smaller subtasks.

The morale was low and the management proposed to make the entire hotplates individually by each worker. The productivity increased, rejections decreased and the employee absenteeism dropped. Employees became more engaged in the work than before.

To identify: The major changes, changes under the manager, and changes controlled by the workers.

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Chapter 7 Solutions

Loose-leaf for Operations Management (The Mcgraw-hill Series in Operations and Decision Sciences)

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