Operations Management
Operations Management
11th Edition
ISBN: 9780132921145
Author: Jay Heizer
Publisher: PEARSON
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Chapter D, Problem 16DQ
Summary Introduction

To determine: The dollar value per hour which a person place on himself for waiting in line and the dollar value other place on themselves and hence identify the difference in values.

Introduction: The mathematical study which analysis the causes of delay in the waiting line is known as queuing theory. The theory examines all components in the waiting line such as arrival process, service process, and number of servers, system and customers.

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