Operations Management
Operations Management
11th Edition
ISBN: 9780132921145
Author: Jay Heizer
Publisher: PEARSON
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Chapter D, Problem 21P
Summary Introduction

To contrast: The components of queuing system by using two system.

Introduction: The mathematical study which analyses the causes of delay in the waiting line is known as queuing theory. The theory examines all components in the waiting line such as arrival process, service process, and number of servers, system and customers.

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Question related to gueing theory don't copy In a restaurant, two types of foods are available. Arival rate of customers is 26 per hour Poisson and average service time is 6 minutes exponential. The arriving customers can be served in three ways. The first way is to open two separate counters for the two types of foods. The second way is to pool the services, and offer both types of foods in both the counters. The third way is to open a large number (0) of self-service counters for the customers. Which way will lead to the maximum busy period of the system? wwm
Question : One way for a manager of a property to increase the net operating income of a retail store is to increase the flow of customer traffic into the store. If the increased traffic results in increased sales, then the net operating income of the store will increase. If this can be sustained then the manager has increased the value of the property.   True or False
QUESTION 1 A multiple channel queuing system with a Poisson arrival rate, and an exponential service time distribution has an average arrival rate of 2.5 customers per hour and an average service time of eighty minutes per customer. A queuing system is described as unstable or overloaded if its utilization rate is greater than, or equal to one. For the system just described, what is the minimum number of servers required to retain stability i.e., to avoid overloading? A. 3 B. 2 C. 4 D. 1 QUESTION 2 Customers arrive at the lone check-out desk of a certain convenience store at the average rate of 0.23 per minute. If it takes on average four minutes for the store manager to serve each customer, how many customers will on average find themselves waiting in the queue? A. 3.20 B. 0.00351 C. 0.00024 D. 10.58
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