Operations Management
Operations Management
11th Edition
ISBN: 9780132921145
Author: Jay Heizer
Publisher: PEARSON
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Chapter D, Problem 13DQ

a)

Summary Introduction

To explain: The components of queuing system in barbershop using drawing.

Introduction: The mathematical study which analysis the causes of delay in the waiting line is known as queuing theory. The theory examines all components in the waiting line such as arrival process, service process, and number of servers, system and customers.

b)

Summary Introduction

To explain: The components of queuing system in carwash by drawing.

c)

Summary Introduction

To explain: The components of queuing system in laundromat by drawing.

d)

Summary Introduction

To explain: The components of queuing system in small grocery store by drawing.

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5.6. Identify 10 real-life examples of queuing systems with which you are familiar.
13. Give an example of a single-phase queuing system.
27 Four of the most widely used waiting line models—M/M/1 or A, M/M/S or B, M/D/1 or C, and Limited population or D–all share which of the following three characteristics? Select one: a. Poisson arrivals, single-server, and FIFO discipline b. normal arrivals, FIFO discipline, and normal service times c. Poisson arrivals, FIFO discipline, and exponential service times d. Poisson arrivals, FIFO discipline, and a single-service phase e. Poisson arrivals, no queue discipline, and exponential service times
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