Operations Management
Operations Management
11th Edition
ISBN: 9780132921145
Author: Jay Heizer
Publisher: PEARSON
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Chapter D, Problem 6DQ
Summary Introduction

To justify: Whether it is good or bad to operate a supermarket on first-come, first-served basis.

Introduction: The mathematical study which analyses the causes of delay in the waiting line is known as queuing theory. The theory examines all components in the waiting line such as arrival process, service process, and number of servers, system and customers.

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