Operations Management
Operations Management
11th Edition
ISBN: 9780132921145
Author: Jay Heizer
Publisher: PEARSON
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Chapter D, Problem 22P

a)

Summary Introduction

To determine: The minimum number of server for the system.

Introduction: The mathematical study which analyses the causes of delay in the waiting line is known as queuing theory. The theory examines all components in the waiting line such as arrival process, service process, and number of servers, system and customers.

b)

Summary Introduction

To determine: The optimal number of server for the system.

c)

Summary Introduction

To determine: The cost of the system at the usage of optimal number of servers.

d)

Summary Introduction

To determine: The server utilization rate at minimum number of server.

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