Operations Management
Operations Management
11th Edition
ISBN: 9780132921145
Author: Jay Heizer
Publisher: PEARSON
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Chapter D, Problem 12DQ
Summary Introduction

To provide: The examples of four situations where there is limited or finite waiting line.

Introduction: The mathematical study which analysis the causes of delay in the waiting line is known as queuing theory. The theory examines all components in the waiting line such as arrival process, service process, and number of servers, system and customers.

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Say women on average take twice as long in the restroom (not including waiting times) than men. Is the 2:1 ration for flushing capacity the right ratio?
To what extent does the equation for the waiting time in the queue help explain why queues for the Women's room might be longer than queues for the Men's room before 2005 in New York City?
Besides adding flushing capacity for the women's bathrooms versus men's bathrooms, what can be done to reduce waiting time for the restrooms?
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