Operations Management
11th Edition
ISBN: 9780132921145
Author: Jay Heizer
Publisher: PEARSON
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Chapter D, Problem 10P
Question
• • D.10 Beate Klingenberg manages a Poughkeepsie, New York, movie theater complex called Cinema 8. Each of the eight auditoriums plays a different film; the
To determine the efficiency of the current ticket operation, Beate wishes to examine several queue-operating characteristics.
- a. Find the average number of moviegoers waiting in line to purchase a ticket.
- b. What percentage of the time is the cashier busy?
- c. What is the average time that a customer spends in the system?
- d. What is the average time spent waiting in line to get to the ticket window?
- e. What is the probability that there are more than two people in the system? More than three people? More than four?
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Students have asked these similar questions
Question 8.2
A fabric factory has 5 weaving machines in use. These weaving machines need repair after about 20
hours of use. Breakdowns have been determined to be Poisson distributed. Jim, the maintenance
worker can service a weaving machine in an average of 2 hours, following an exponential distribution.
Weaving machine downtime costs $120 per hour. Jim is paid $25 per hour.
a) What is the average time a weaving machine is waiting to be repaired?
b) What is the average number of weaving machines in the repairing area?
c) What is the total hourly costs?
Question 5
Gorsuch Law Firm has two paralegals.
Customers arrive randomly at an average
rate of 8 customers per hour and a
standard deviation in interarrival times of
5 minutes. Service times have a mean of
8 minutes and a standard deviation of 10
minutes. What is the total time a
customer spends in the system?
O 7.5 minutes
11.5 minutes
3.5 minutes
83%
Q.2) Partially completed products arrive at a workstation in a manufacturing operation at a mean
rate of 40 per hour (Poisson distributed). The processing time at the workstation averages 1.2
minutes per unit (exponentially distributed). The manufacturing company estimates that each
unit of in process inventory at the workstation costs $31 per day (on the average). However, the
company can add extra employees and reduce the processing time to 0.90 minute per unit at a
cost of $52 per day. Determine whether the company should continue the present operation or
add extra employees.
Chapter D Solutions
Operations Management
Ch. D - Prob. 1DQCh. D - Prob. 2DQCh. D - Question 3. Name the three factors that govern the...Ch. D - Prob. 4DQCh. D - Prob. 5DQCh. D - Prob. 6DQCh. D - Prob. 7DQCh. D - Prob. 8DQCh. D - Prob. 9DQCh. D - Question 10. Describe the behavior of a waiting...
Ch. D - Question 11. Discuss 1he likely outcome of a...Ch. D - Prob. 12DQCh. D - Prob. 13DQCh. D - Prob. 14DQCh. D - Question 15. What happens if two single-server...Ch. D - Prob. 16DQCh. D - Prob. 17DQCh. D - Prob. 1PCh. D - Prob. 2PCh. D - Question D.3 Paul Fenster owns and manages a...Ch. D - Prob. 4PCh. D - Prob. 5PCh. D - Prob. 6PCh. D - Question D.7 Automobiles arrive at the...Ch. D - Question D.8 Virginias Ron McPherson Electronics...Ch. D - Question D.9 Neve Commercial Bank is the only...Ch. D - Question D.10 Beate Klingenberg manages a...Ch. D - Question D.11 Bill Youngdahl has been collecting...Ch. D - Question D.12 The wheat harvesting season in the...Ch. D - Prob. 13PCh. D - Prob. 14PCh. D - Prob. 15PCh. D - Prob. 16PCh. D - Prob. 17PCh. D - Prob. 18PCh. D - Question D.19 One mechanic services 5 drilling...Ch. D - Prob. 20PCh. D - Prob. 21PCh. D - Prob. 22PCh. D - Prob. 23PCh. D - Prob. 24PCh. D - Question New England Foundry For more than 75...Ch. D - Prob. 1.2CSCh. D - New England Foundry For more than 75 years, New...Ch. D - Question The Winter Park Hotel Lori Cook, manager...Ch. D - Question The Winter Park Hotel Lori Cook, manager...
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