Operations Management
11th Edition
ISBN: 9780132921145
Author: Jay Heizer
Publisher: PEARSON
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Textbook Question
Chapter D, Problem 3DQ
Question
3. Name the three factors that govern the structure of “arrivals” in a queuing system.
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QUESTION 10
MM2 has a queuing problem where customers who line up to pay their selections form the waiting line. The MM2 system consists of an arrival rate of 3 per hour according to a
Poisson distribution, and service times are on average equal to 16 minutes per customer.
What is the number of customers waiting in the queue on average?
O&1.333
Ob.4.0
Oc.0.952
Od32
O.0.152
Question 9
In Littlefield Labs, each order is processed at three stations before being completed and
sent to customers. Suppose at the peak demand (i.e., after 180 days in the game) the
flow rate is 10 orders per day. And the average inventory at station 1, station 2 and
station 3 are 72, 65 and 70 kits, respectively (these include kits being processed as well
as those in queues).
What is the average lead time (in hours) o complete an order? Please specify your
answer in at least 2 decimal points. (Remember 1 order has 60 kits, each day has 24
hours).
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Question 8.1
The computer lab at State University has a help desk to assist students working on computer
spreadsheet assignments. The students patiently form a single line in front of the desk to wait for help.
Students are served based on a first-come, first-served priority rule. Students arrive at the help desk at
the rate of 4 every 10 minutes. The average service time is 2 minutes. The Poisson distribution is
appropriate for the arrival rate and service times are exponentially distributed.
Chapter D Solutions
Operations Management
Ch. D - Prob. 1DQCh. D - Prob. 2DQCh. D - Question 3. Name the three factors that govern the...Ch. D - Prob. 4DQCh. D - Prob. 5DQCh. D - Prob. 6DQCh. D - Prob. 7DQCh. D - Prob. 8DQCh. D - Prob. 9DQCh. D - Question 10. Describe the behavior of a waiting...
Ch. D - Question 11. Discuss 1he likely outcome of a...Ch. D - Prob. 12DQCh. D - Prob. 13DQCh. D - Prob. 14DQCh. D - Question 15. What happens if two single-server...Ch. D - Prob. 16DQCh. D - Prob. 17DQCh. D - Prob. 1PCh. D - Prob. 2PCh. D - Question D.3 Paul Fenster owns and manages a...Ch. D - Prob. 4PCh. D - Prob. 5PCh. D - Prob. 6PCh. D - Question D.7 Automobiles arrive at the...Ch. D - Question D.8 Virginias Ron McPherson Electronics...Ch. D - Question D.9 Neve Commercial Bank is the only...Ch. D - Question D.10 Beate Klingenberg manages a...Ch. D - Question D.11 Bill Youngdahl has been collecting...Ch. D - Question D.12 The wheat harvesting season in the...Ch. D - Prob. 13PCh. D - Prob. 14PCh. D - Prob. 15PCh. D - Prob. 16PCh. D - Prob. 17PCh. D - Prob. 18PCh. D - Question D.19 One mechanic services 5 drilling...Ch. D - Prob. 20PCh. D - Prob. 21PCh. D - Prob. 22PCh. D - Prob. 23PCh. D - Prob. 24PCh. D - Question New England Foundry For more than 75...Ch. D - Prob. 1.2CSCh. D - New England Foundry For more than 75 years, New...Ch. D - Question The Winter Park Hotel Lori Cook, manager...Ch. D - Question The Winter Park Hotel Lori Cook, manager...
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