Operations Management
Operations Management
11th Edition
ISBN: 9780132921145
Author: Jay Heizer
Publisher: PEARSON
Question
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Chapter 2, Problem 3.3VC
Summary Introduction

Case summary:

DR Company is a restaurant which owns many popular brands like OG, RL and etc. They serve more than 300 million meals every year in over 1700 restaurants across US Country and CN Country. To possess a competitive advantage, they must achieve excellence at every step of the supply chain.

They have a complex and challenging task of maintaining the quality of perishable goods. Meals over300 million means, they are a combination of shrimp, huge quantities of swordfish and other fresh purchases. They have to be maintained at a temperature of 34 degree Fahrenheit.

The purchasing agents of DR travel all around the world to identify sustainable advantages in the supply chain. They maintain a good relationship with all the suppliers which help them to evaluate each supplier easily.

All suppliers must adhere to the standards mentioned by DR Company which are very strict than regular standards. Their aggressive strategy can make them a good candidate for outsourcing. They can involve in outsourcing as they are the purchasers of bulk orders.

To determine: How nations or other industries develop international supply chains when compared to DR Company.

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