Case summary:
There is a good market for automobile tune-ups and other related activities for many million vehicles in US Country roads. Some of them are serviced by full service dealers, and some by other specific service dealers. However, ML Company, JL Company and others have developed strategies for seizing the opportunity.
ML Company performs functions such as oil changing, lubrication and interior cleaning services. The place is vast and cars can be driven through, three abreast. In ML Company, customers are greeted by representatives of the ML University. The person who greets will take the order.
Service personnel in neat uniforms will perform the necessary requirements of the customer. They have a standard three-person team who split themselves where one does lubrication, another does interior cleaning and the other works on the oil changing processes.
The service people are trained so well that the entire process will be completed in 10 minutes. The main motto is to charge less and provide better service than their competitors in the market.
Want to see the full answer?
Check out a sample textbook solutionChapter 2 Solutions
Operations Management
- As a manager of housekeeping service. which one is a better strategic option, horizontal and vertical integration, ? Whyarrow_forwardYou work for B&B Import and Export Incorporated, who just acquired a new business, Agro Smart Suppliers, a Canadian distributor of outdoor power equipment such as trimmers, chainsaws, blowers, mowers, log splitters, pressure washers, parts and accessories. As a new division of B&B, your manager has given you the task of laying out a road map to success from an operations management and supply chain perspective.arrow_forwardHow would you characteristics Uber’s business model and strategy?arrow_forward
- You work for B&B Import and Export Incorporated, who just acquired a new business, Agro Smart Suppliers, a Canadian distributor of outdoor power equipment such as trimmers, chainsaws, blowers, mowers, log splitters, pressure washers, parts and accessories. As a new division of B&B, your manager has given you the task of laying out a road map to success from an operations management and supply chain perspective. Among the responsibilities you have here are some of the main requests: Lay out a flow chart that illustrates the main suppliers (factories), who they interact with, the type of transportation they use to deliver to Canadian ports, and the timeline from each location to your warehouses in Vancouver, Calgary, Winnipeg, and Toronto. Using your knowledge from concepts and strategies presented from week 1 to 3, provide a list of least 3 suggestions with detailed justifications on how to improve the current supply chain map by increasing efficiencies and reducing cost…arrow_forwardPlease explain the photo attachedarrow_forwardMTN Ghana operates different business portfolios in the mobile telephone market. As a consultant MTN Ghana. a. Categories the portfolio into four strategies business unit using a standard model .b.briefly explain the characteristic characteristics of each of the strategies business in terms of relatives market share and industry growth rate to the management of MTN Ghanaarrow_forward
- Perform a detailed Value Chain Analysis and Resource-based View of Woolworths. What are the Strategic Management Implications?arrow_forwarda. Conduct a SWOT Analysis of Tropical Leisure b. Elaborate on 5 different environmental factors which are likely to impact on Tropical Leisure’s business over the next five yearsarrow_forwarddescribe the operations strategy for southwest airlines after purchasing airtran under operations strategy?arrow_forward
- Using Walmarts Operating Results below, determine whether their strategic objective of competitive advantage is working, provide reasons of why its working or why not.arrow_forwardRead the case study given below and answer all the questions that follow. Domino’s Pizza ‘Cheesy’ Business Strategy Domino’s Pizza as the second largest pizza restaurant in the world and operates in more than 85 markets internationally. On average, Domino’s sales are more than 1.5 pizzas each day globally. Tom and James brothers purchase the “DomiNick’s” pizza stores and entered the pizza business in 1960. In 1965, Tom was the only owner and renamed the store as “Domino’s Pizza”. The company has franchising system that has 200 stores in 1978 itself. Today, Domino’s has more than 13,800 stores and 5,000 of them are at outside the US. Domino’s Pizza consists of four business segments which is Domestic Company-Owned Stores, Domestic Franchise, Domestic Supply Chain and International. The main competitors of the company are Pizza Hut, Papa John’s, Little Caesars, and local pizza producers. In addition, there are many substitute products that compete with Domino’s Pizza. These are…arrow_forwardRead the case study given below and answer all the questions that follow. Domino’s Pizza ‘Cheesy’ Business Strategy Domino’s Pizza as the second largest pizza restaurant in the world and operates in more than 85 markets internationally. On average, Domino’s sales are more than 1.5 pizzas each day globally. Tom and James brothers purchase the “DomiNick’s” pizza stores and entered the pizza business in 1960. In 1965, Tom was the only owner and renamed the store as “Domino’s Pizza”. The company has franchising system that has 200 stores in 1978 itself. Today, Domino’s has more than 13,800 stores and 5,000 of them are at outside the US. Domino’s Pizza consists of four business segments which is Domestic Company-Owned Stores, Domestic Franchise, Domestic Supply Chain and International. The main competitors of the company are Pizza Hut, Papa John’s, Little Caesars, and local pizza producers. In addition, there are many substitute products that compete with Domino’s Pizza. These are…arrow_forward