24. EFG Company uses the family scenarios to build an image among consumers that their product brings together families and makes them happy. The business was able to ___________________.    a. Change behavior with customer service. b. Encourage customers to look for value c. Influence consumers emotionally d. Offer social responsibility

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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24. EFG Company uses the family scenarios to build an image among consumers that their product brings together families and makes them happy. The business was able to ___________________. 
 
a. Change behavior with customer service.
b. Encourage customers to look for value
c. Influence consumers emotionally
d. Offer social responsibility
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