Operations Management
Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Chapter 7, Problem 17P
Summary Introduction

To design: A schedule of work sampling and arrange them in chronological order.

Introduction: The amount of the dependency on human effort by an organization in terms of achieving its goals is given by the work design. It is directly linked to the productivity of an organization where good work design helps in achieving high productivity.

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A library administrator wants to determine the proportion of time the circulation clerk is idle. The following information was gathered randomly by using work sampling: Day Number of TimesClerk Busy Number of TimesClerk Idle Total Number ofObservations Monday Tuesday Wednesday Thursday Friday Saturday 8 7 9 7 8 6 2 1 3 3 2 4 10 8 12 10 10 10 If the administrator wants a 95 percent confidence level and a degree of precision of +- 4 percent, how many more observations are needed?
The management of a drinking water refill station is planning to estimate the average cost of paying technicians to maintain the water refill stations. The management wants their OM to provide normal times and standard times for cleaning a station based on observed values, rating factors (RF), and a 20% allowance.
It is not necessary to plan study time, just study Select one: True O False

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Operations Management

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