OM (with OM Online, 1 term (6 months) Printed Access Card)
6th Edition
ISBN: 9781305664791
Author: David Alan Collier, James R. Evans
Publisher: Cengage Learning
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Chapter 5, Problem 8PA
Summary Introduction
Interpretation: Overall reliability of the call center.
Concept Introduction:
Reliability is the probability of a product which performs under designed and controlled atmosphere in a given period of time. This is checked to know the accuracy of the product.
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Chapter 5 Solutions
OM (with OM Online, 1 term (6 months) Printed Access Card)
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