The advantages and disadvantages of having cartoon characters that could talk in the much known theme parks from a standpoint of service-design. Concept Introduction: The world famous theme parks operated by the company that created many of the popular cartoon characters of all time is now underway in giving some of the cartoon characters the ability to speak. Earlier, it was just a meet-and-greet experience that the customers received. This was due to the belief of the management that the service encounter would be difficult to manage if all characters had the ability to talk with visitors. Nevertheless, experiments are being carried out with the use of three main characters as to how it would be, if they were able to talk with the visitors, making their theme park experience a comprehensive one.

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Can you guys help me with this? Thank you! The project is Terminal 1 at JFK International Airport Here's what need to do: Time Content: What was the estimated time of the project; what was the final time (or the estimated date) of the project; what are the major contributing factors for the disparity? (Please make sure all the information here can be present around 2 minutes) Risk management content: Discuss a major risk management event that affected the project. while researching if any team member finds an interesting risk management event *Include sources that you have the information when go over these 2 parts above.

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Chapter 5, Problem 14PA

Summary Introduction

Interpretation:The advantages and disadvantages of having cartoon characters that could talk in the much known theme parks from a standpoint of service-design.

Concept Introduction:The world famous theme parks operated by the company that created many of the popular cartoon characters of all time is now underway in giving some of the cartoon characters the ability to speak. Earlier, it was just a meet-and-greet experience that the customers received. This was due to the belief of the management that the service encounter would be difficult to manage if all characters had the ability to talk with visitors. Nevertheless, experiments are being carried out with the use of three main characters as to how it would be, if they were able to talk with the visitors, making their theme park experience a comprehensive one.

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