OM (with OM Online, 1 term (6 months) Printed Access Card)
6th Edition
ISBN: 9781305664791
Author: David Alan Collier, James R. Evans
Publisher: Cengage Learning
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Chapter 5, Problem 5DQ
Summary Introduction
Interpretation:An explicit service guarantee for a fast food restaurant is to be framed along with its features and its adaptability.
Concept Introduction:An explicit service guarantee is a promise that is made in writing that will be included in their advertisements and publications.
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Kindly assist with writing the project plan for this
A smart mobile platform to boost entertainment event attendance and optimise venue management using geolocation and user engagement analytics
Note: Please make sure you label your answers.
2a. Complete the following Make or Buy Analysis.
Make or Buy Analysis
Food Cost
Processed chopped lettuce
• $23.80/case of 4, 5 lb. bags
• Price/lb
Whole head lettuce
$16.49/50 lb case
• Price/lb AP
• 75% yield on whole head lettuce
• Price/lb EP
Labor Cost
Processed chopped lettuce
⚫ No labor cost
Whole head lettuce
• Cooks are paid $10.85/hr with 20% benefits
• It takes 2 hours to process 50 lbs. of lettuce
• Benefits
• Cook labor cost with benefits
• Total labor cost for 1 lb. lettuce
analysis needs to address the following issues:
The battery temperatures are a major concern for us. Can you analyze and describe the sample data? What are the average and median temperatures? How much variability is there in the temperatures? Is there anything that stands out?
Our engineers’ assumption is that the temperature data is normally distributed. If that is the case, what would be the likelihood that the Safety Zone temperature will exceed 5.15 degrees? What is the probability that the Safety Zone temperature will be less than 4.65 degrees?
What is the actual percentage of samples that exceed 5.25 degrees or are less than 4.75 degrees?
Is the manufacturing process producing units with stable Safety Zone temperatures? Can you check if there are any apparent changes in the temperature pattern? Are there any outliers? A closer look at the Z-scores should help you in this regard.
Chapter 5 Solutions
OM (with OM Online, 1 term (6 months) Printed Access Card)
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- Factor Factor Description Weight Present Location Newbury Hyde Park 1 Average community income 0.35 2 Community growth potential 0.15 3 Availability of public transportation 0.20 4 Labor availability, attitude, and cost 0.30 3 2 3 2 35 20 25 75 33 28 55 55 25 75 65 50 50 55arrow_forwardSubway with more than 27,000 outlets in the US is planning for a new restaurant in Buffalo New York. A) Based on the given information, the best location in Buffalo for Subway to open the new restaurant is Baptist Church with a total weighted score of? (Enter your response rounded to two decimal places.) B) If the weights for Space and Traffic density are reversed, the best location in Buffalo for Subway to open the new restaurant will be with a total weighted score of ? (Enter your response rounded to two decimal places.)arrow_forwardnortheastern insurance company is considering opening an office in the US. The two cities under consideration are going to be Philadelphia New York. Factor ratings (higher scores are better) are in the table. The best location for northeastern insurance company to open would be which with a total weighted score of ? (response rounded to two decimal places)arrow_forward
- When football fans watch a game, they believe the other side commits more infractions on the field than does their own team. This favoritism can best be termed _____. Group of answer choices A. ethnocentrism B. the fundamental attribution error C. the affiliation bias D. marginalizationarrow_forwardWhen football fans watch a game, they believe the other side commits more infractions on the field than does their own team. This favoritism can best be termed _____. Group of answer choices ethnocentrism the fundamental attribution error the affiliation bias marginalizationarrow_forwardWhich of the following best describes the differences between egalitarianism and hierarchy as cultural values in negotiation? Group of answer choices A. Egalitarian cultures communicate directly; hierarchical cultures communicate indirectly. B. Egalitarian cultures treat people equally; hierarchical cultures discriminate among people. C. Egalitarian cultures divide things equally; hierarchical cultures divide things according to merit and status. D. Egalitarian cultures believe that status is permeable through effort and achievement; hierarchical cultures believe that superiors should take care of the needs of subordinates.arrow_forward
- Which of the following best describes the differences between individualism and collectivism as cultural values in negotiation? Group of answer choices A. Individualists see themselves as autonomous entities; collectivists see themselves in relation to others. B. Individualists prefer to work in groups; collectivists prefer to work alone. C. Individualists are cooperative; collectivists are competitive. D. Individualists focus on relationships; collectivists focus on money.arrow_forwardWhen it comes to resolving conflict, managers from hierarchical cultures prefer _____. Group of answer choices A. to attribute a disagreeable person's behavior to an underlying disposition and desire formal dispute resolution procedures B. an interests model that relies on resolving underlying conflicts C. to regulate behavior via public shaming D. to defer to a higher status personarrow_forwardThe tripartite model of culture is based on three cultural prototypes that represent negotiators’ self-views and are highly correlated with particular geographic regions. Give an example of the three. Face Dignity Honorarrow_forward
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