Videos
A potato chip is a delicate thing Fragile A pound of pressure will crush it So when you’re making potato chips you need to have a system If you aren't careful instead of potato chips, you’ll end up with potato chip crumbs.
The Jays company in Chicago was a producer of a variety of snack products one of which was potato chips The company is now owned by Snyders. Nonetheless there is much to be learned from a description of Jay’s operations.
To avoid the tendency of potato chips to crush into crumbs Jays used a system of conveyor belts, radial filling chutes and gently vibrating slides where masses of chips a yard deep were gently moved through the process.
The process started with the arrival of semi-trailers full of potatoes usually about a dozen a day.
The potatoes were separated into big and small sizes big potatoes for big chips that go into large bags and small potatoes for small chips for lunch-size bags.
Computers keep track of everything, shunting potatoes to 15 000-pound holding bins Each bin feeds into a pipe containing a turning screw—a version of the ancient Archimedes screw used to pump water-that moves the potatoes from the bin to conveyor belts, to where they are washed and skinned—the skin scrubbed off by metal bristle brushes.
No machine can detect if a potato is rotten inside So a pair of human inspectors gave the potatoes a quick squeeze as they moved along a conveyor and removed those likely to have rot.
The cleaned potatoes were sent into high-speed chippers—spinning brass rings, each with eight blades inside straight blades for straight chips, ripple blades for ripple chips.
The blades cut the potatoes but cutting dulled the blades so every three hours the line had to be stopped so that the blades could be replaced.
The raw chips spent three minutes cooking in hot com oil, when was constantly circulated and filtered Then they were salted and any flavorings such as barbecue were added.
After the chips were fried, there was another quality check, in which workers removed burned and deformed chips out of the masses passing by.
The chips also were laser-inspected Chips with dark spots or holes were removed by a puff of air that knocked them off the line into a discard bin.
The discards-about 3 percent of production-were gathered up and used Starch was drawn out and sold to cornstarch makers, the rest went to hog feed.
Getting the chips in the bags was another challenge. You can't just fill up bags and seal them, the chips would be smashed. Rather, a conveyor poured chips-gently-onto the central hub of a large, wheel-like device, where the chips scattered into 15 buckets that were essentially scales A computer monitored the weight of each bucket to assure there would be just the right amount to fill a 14-ounce bag The bags were packed into boxes that read 'HANDLE LIKE EGGS.’
While not exactly perishable, potato chips do have a shelf life of about eight weeks only one day of which is spent at the plant.
What characteristics of potato chips concern Jays in terms of quality?
Want to see the full answer?
Check out a sample textbook solution
Chapter 10 Solutions
Operations Management
- Factor Factor Description Weight Present Location Newbury Hyde Park 1 Average community income 0.35 2 Community growth potential 0.15 3 Availability of public transportation 0.20 4 Labor availability, attitude, and cost 0.30 3 2 3 2 35 20 25 75 33 28 55 55 25 75 65 50 50 55arrow_forwardSubway with more than 27,000 outlets in the US is planning for a new restaurant in Buffalo New York. A) Based on the given information, the best location in Buffalo for Subway to open the new restaurant is Baptist Church with a total weighted score of? (Enter your response rounded to two decimal places.) B) If the weights for Space and Traffic density are reversed, the best location in Buffalo for Subway to open the new restaurant will be with a total weighted score of ? (Enter your response rounded to two decimal places.)arrow_forwardnortheastern insurance company is considering opening an office in the US. The two cities under consideration are going to be Philadelphia New York. Factor ratings (higher scores are better) are in the table. The best location for northeastern insurance company to open would be which with a total weighted score of ? (response rounded to two decimal places)arrow_forward
- When football fans watch a game, they believe the other side commits more infractions on the field than does their own team. This favoritism can best be termed _____. Group of answer choices A. ethnocentrism B. the fundamental attribution error C. the affiliation bias D. marginalizationarrow_forwardWhen football fans watch a game, they believe the other side commits more infractions on the field than does their own team. This favoritism can best be termed _____. Group of answer choices ethnocentrism the fundamental attribution error the affiliation bias marginalizationarrow_forwardWhich of the following best describes the differences between egalitarianism and hierarchy as cultural values in negotiation? Group of answer choices A. Egalitarian cultures communicate directly; hierarchical cultures communicate indirectly. B. Egalitarian cultures treat people equally; hierarchical cultures discriminate among people. C. Egalitarian cultures divide things equally; hierarchical cultures divide things according to merit and status. D. Egalitarian cultures believe that status is permeable through effort and achievement; hierarchical cultures believe that superiors should take care of the needs of subordinates.arrow_forward
- Which of the following best describes the differences between individualism and collectivism as cultural values in negotiation? Group of answer choices A. Individualists see themselves as autonomous entities; collectivists see themselves in relation to others. B. Individualists prefer to work in groups; collectivists prefer to work alone. C. Individualists are cooperative; collectivists are competitive. D. Individualists focus on relationships; collectivists focus on money.arrow_forwardWhen it comes to resolving conflict, managers from hierarchical cultures prefer _____. Group of answer choices A. to attribute a disagreeable person's behavior to an underlying disposition and desire formal dispute resolution procedures B. an interests model that relies on resolving underlying conflicts C. to regulate behavior via public shaming D. to defer to a higher status personarrow_forwardThe tripartite model of culture is based on three cultural prototypes that represent negotiators’ self-views and are highly correlated with particular geographic regions. Give an example of the three. Face Dignity Honorarrow_forward
- The personality and unique character of a social group is best known as its _____ and includes the values and norms shared by its members and encompasses the structure of its social, political, economic, and religious institutions. Group of answer choices group identity group potency group stereotype culturearrow_forwardagree or disagree with this post Face - “Face” or dignity in a negotiation has been called “one of an individual’s most sacred possessions.”102 Face is the value a person places on his or her public image, reputation, and status vis-à-vis other people in the negotiation. Direct threats to face in a negotiation include making ultimatums, criticisms, challenges, and insults (Thompson, 2019). A good example of face is when I go to the negotiation table with a counterpart that is known to be difficult or not as knowledgeable about the category as they should be, my approach wouldn't be to point out their weakness, I will respect their thought process, show consideration for their perspective, all while guiding the conversation in the direction of my intended negotiation strategy in hopes to achieve my desired outcome. Dignity - endorses views such as, “People should stand up for what they believe in, even when others disagree,” and “How much a person respects oneself is far more…arrow_forward16:53 ◄ Mail 5G CSTUDY_Jan25_SCMH_O...Final_20250220143201.pdf CHOOSING FORECASTING MODELS gradienting are more mode. Yet when selecting a forecasting method, the door forecasts in fact, each of the three methods has different strength and can play important ing importance of the factors, such as the index and cast model, or a unified approach, ch del runs individual series separately A galable manufacturer is facing changes with demand fuctuations due to economiyapply make changes. Comment on why this has been the case and propose a forecasting approach that can be utilised t Question 13 ashit from a batch production process to a continuous flows to enhance efficiency. Critically analyse the trade- A public hospital in Free State is experiencing increasing patient wait times due to limited operacity. The hospital management is considering either expanding existing facilities orating more efficient Question 1.5 A farming consponsible for planting grain crops in Free State As expected…arrow_forward
MarketingMarketingISBN:9780357033791Author:Pride, William MPublisher:South Western Educational Publishing
Contemporary MarketingMarketingISBN:9780357033777Author:Louis E. Boone, David L. KurtzPublisher:Cengage Learning
Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage Learning
Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub
Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,