Operations and Supply Chain Management, 9th Edition WileyPLUS Registration Card + Loose-leaf Print Companion
Operations and Supply Chain Management, 9th Edition WileyPLUS Registration Card + Loose-leaf Print Companion
9th Edition
ISBN: 9781119371618
Author: Roberta S. Russell
Publisher: Wiley (WileyPLUS Products)
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Chapter 5, Problem 3Q

a)

Summary Introduction

To describe: The service package for a bank.

Service package is the term, which would indicate the collection of goods and services that are provided by the service operation in an environment.

b)

Summary Introduction

To describe: The service package for an airline.

c)

Summary Introduction

To describe: The service package for a lawn service.

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Operations Management

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Operations and Supply Chain Management, 9th Edition WileyPLUS Registration Card + Loose-leaf Print Companion

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