MARKETING >CUSTOM< (PB)
MARKETING >CUSTOM< (PB)
19th Edition
ISBN: 9781307525557
Author: Kerin
Publisher: MCGRAW-HILL HIGHER EDUCATION
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Chapter 12, Problem 4AMK
Summary Introduction

To discuss: Experience, credence, and search properties for the business traveller and pleasure traveller, and important properties for each group.

Introduction:

Service is consideredas an invisible activity or advantage that a company provides several services to satisfythe customers’needs by paying money or something that creates a value.

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