EBK PRINCIPLES OF OPERATIONS MANAGEMENT
10th Edition
ISBN: 8220102744059
Author: HEIZER
Publisher: PEARSON
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Chapter 10, Problem 31P
Summary Introduction
To determine: The
Introduction: Sample size is required to determine the number of observations that are necessary to find the true cycle time.
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stion
In a fabric manufacturing factory, the quality control process using control charts from SPC. In an hour there are a total of 5 samples are taken
each having 5 observations regarding the thickness of fabric in measured in millimeters. In a particular hour, the sample means (X-bar) are noted to
be: 156.46, 199.62, 189.31, 102.22, and112.09 respectively. In the same sample, the corresponding ranges are: 11.97, 12.17, 13.94, 11.86, and
11.83 respectively. What are the lower and upper control limits for the X-bar chart?
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O a.
None is correct
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O b.
156.55, 170.47
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O C.
144.77, 159.11
O d. 145.40, 190.72
O e. 143.55, 165.47
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142.92, 160.66
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QUESTION 6
A Taguchi loss determination:
A component has a target dimension value of 50 mm.
It is considered a complete loss of $23 if the deviation exceeds +/- 1.5 mm.
Determine the loss if a component measures 20.2 mm.
Round your answer to the nearest penny, if applicable.
QUESTION 7
A business process has the following parameters:
Process mean: 90
Upper Specification Limit 100
Lower Specification Limit 80
Process Standard Deviation: 3.25
Determine the process Capability Ratio Round your answer to 3 decimal places, if applicable.
Question 1
This Test: 60 pts possible
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Daily high temperatures in St. Louis for the last week were as follows: 92, 92, 94, 94, 95, 88, 95 (yesterday).
a) The high temperature for today using a 3-day moving average =
degrees (round your response to one decimal place).
b) The high temperature for today using a 2-day moving average =
degrees (round your response to one decimal place).
c) The mean absolute deviation based on a 2-day moving average = degrees (round your response to one decimal place).
%3D
d) The mean squared error for the 2-day moving average =
degrees (round your response to one decimal place).
e) The mean absolute percent error (MAPE) for the 2-day moving average = % (round your response to one decimal place).
Chapter 10 Solutions
EBK PRINCIPLES OF OPERATIONS MANAGEMENT
Ch. 10 - Prob. 1EDCh. 10 - Prob. 1DQCh. 10 - Prob. 2DQCh. 10 - Prob. 3DQCh. 10 - Prob. 4DQCh. 10 - Prob. 5DQCh. 10 - Prob. 6DQCh. 10 - Prob. 7DQCh. 10 - Prob. 8DQCh. 10 - Prob. 9DQ
Ch. 10 - Prob. 10DQCh. 10 - Prob. 11DQCh. 10 - Prob. 12DQCh. 10 - Prob. 13DQCh. 10 - Prob. 14DQCh. 10 - Prob. 1PCh. 10 - Prob. 2PCh. 10 - Prob. 3PCh. 10 - Prob. 4PCh. 10 - Prob. 5PCh. 10 - Prob. 6PCh. 10 - Prob. 7PCh. 10 - Prob. 8PCh. 10 - Prob. 9PCh. 10 - Prob. 10PCh. 10 - Prob. 11PCh. 10 - Prob. 12PCh. 10 - Prob. 13PCh. 10 - Prob. 14PCh. 10 - Prob. 15PCh. 10 - Prob. 16PCh. 10 - Prob. 17PCh. 10 - Prob. 18PCh. 10 - Prob. 19PCh. 10 - Prob. 20PCh. 10 - Prob. 21PCh. 10 - Prob. 22PCh. 10 - Virginia College promotes a wide variety of...Ch. 10 - Prob. 24PCh. 10 - Prob. 25PCh. 10 - Prob. 26PCh. 10 - Prob. 27PCh. 10 - Prob. 28PCh. 10 - Prob. 29PCh. 10 - Prob. 30PCh. 10 - Prob. 31PCh. 10 - Prob. 32PCh. 10 - Prob. 33PCh. 10 - Prob. 34PCh. 10 - Prob. 35PCh. 10 - Prob. 36PCh. 10 - Prob. 37PCh. 10 - Prob. 38PCh. 10 - Prob. 1CSCh. 10 - Prob. 2CSCh. 10 - Prob. 3CSCh. 10 - Prob. 4CSCh. 10 - Prob. 1.1VCCh. 10 - Prob. 1.2VCCh. 10 - Prob. 1.3VCCh. 10 - Prob. 2.1VCCh. 10 - Prob. 2.2VCCh. 10 - Prob. 2.3VCCh. 10 - Prob. 2.4VC
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- 6arrow_forward20. A teller at a drive-up window at a bank had the following service times (in minutes) for 20 randomly Chapter Ten Quality Control selected customers. SAMPLE 1 4. 4.5 4.6 4.5 4.7 4.2 4.5 4.6 4.6 4.2 4.4 4.4 4.8 4.3 4.7 4.4 4.5 4.3 4.3 4.6 4.9 a. Determine the mean of each sample. b. If the process parameters are unknown, estimate its mean and standard deviation. c. Estimate the mean and standard deviation of the sampling distribution. d. What would three-sigma control limits for the process be? What alpha risk would they provide? e. What alpha risk would control limits of 4.14 and 4.86 provide? f. Using limits of 4.14 and 4.86, are any sample means beyond the control limits? If so, which one(s)? g. Construct control limits? If so, which one(s)? ontrol charts for means and ranges using Table 10.3. Are any samples beyond the h. Explain why the control limits are different for means in parts d and g. i. If the process has a known mean of 4.4 and a known standard deviation of .18, what…arrow_forwardBank manager Art Hill wants to determine the percentageof time that tellers are working and idle. He decides touse work sampling, and his initia l estimate is that the tellers a reid le 15% of the time. How many observations should Hill take tobe 95.45% confident that the results wi ll not be more than ± 4%from the true result?arrow_forward
- Instruction: Prepare a check sheet to analyze the data below from customer complaints, then prepare a list of recommendations that will address these complaints. Case: Tip Top Markets Tip Top Markets is a regional chain of supermarkets located in the southeastern United States. Karen Martin, manager of one of the stores, was disturbed by the large number of complaints from customers at her store, particularly on Tuesdays, so she obtained complaint records from the store’s customer service desk for the last nine Tuesdays. June 1 out of orange yogurt produce not fresh bread stale lemon yogurt past sell date checkout lines too long couldn’t find rice overcharged milk past sell date double charged stock clerk rude meat smelled strange cashier not friendly charged for item not purchased out of maple walnut ice cream couldn’t find the sponges something green in meat meat tasted strange didn’t like music store too cold…arrow_forwardQuestion : A process that is considered to be in control measures an ingredient in ounces. Below are the last ten samples (each of size n=5) taken. The population standard deviation is 1.36. SAMPLE 1 2 3 4 5 6 7 8 9 10 5 6 9 10 9 10 9 12 8 9 8 9 9 8 12 11 9 9 6 10 6 8 5 7 10 8 10 9 4 12 4 7 3 8 8 6 12 10 4 11 5 4 2 9 8 6 8 6 5 7 Using information from the above table: Calculate the standard deviation of the sample means, σ×. Determine the control limits for the mean chart, using A2 and σ× if z=3. Determine the control limits for the range chart. Construct mean (using A2) and range control charts by using information from (ii) and (iii). Comment on your results.arrow_forwardQUESTION 18 Hank Kolb, the quality assurance manager is assessing the capability of a process that puts pressurized grease in an aerosol can. For the pressure of aerosol cans, the process mean is 78.24 and the process standard deviation is 1.38, and the upper and lower customer specifications are 82.50 and 77.50 respectively. Hank considers adjusting the process mean to improve its process capability. Then what is the maximum increase in Cpk he can achieve by adjusting the process mean? (Round to 2 decimal places)arrow_forward
- Claudine Soosay recorded the following times assembling a watch: Observation No. 1 2 3 4 5 6 7 8 Performance rating is given as 95%. a) The average time of Claudine for the operation = Time (minutes) 0.11 0.09 0.11 0.09 0.15 0.10 0.09 0.10 Observation No. 9 10 11 12 13 14 15 16 minutes (round your response to three decimal places). Time (minutes) 0.11 0.09 0.11 0.10 0.11 0.12 0.14 0.10arrow_forwardQuestion 5 To move from a 3-Sigma process to a 6-Sigma process, the largest challenge is generally tc O Decrease the process output O Decrease the process variability O Increase the process variability O Increase the process inspectionsarrow_forwardQuestion 8 A schematic technique to discover possible causes of quality problems in an overall process is a: O Check Sheet O Cause-and-Effect Diagram O Scatter Diagram O Flow Chart O Pareto Chartarrow_forward
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