EBK PRINCIPLES OF OPERATIONS MANAGEMENT
10th Edition
ISBN: 8220102744059
Author: HEIZER
Publisher: PEARSON
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Chapter 10, Problem 6P
Summary Introduction
To draw: A process chart to install a memory board to a computer.
Introduction: A process chart is a type of chart that uses symbols to represent the movements and actions of people. It helps to identify the non-value added activities. Thus, it is possible to make the process more efficient by avoiding redundant steps.
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Develop a flowchart for one of the following:
a) Filling up with gasoline at a self-serve station.
b) Determining your account balance and making a withdrawal at an ATM.
c) Getting a cone of yogurt or ice cream from an ice cream store.
Conduct brief research on four charts provide an explanation then identify how each one can be used in the healthcare profession and why they would add value to the analysis of a process outcome and provide data to guide process improvements.The charts are:
Run Chart
Gantt Chart
Pareto Chart
Control Chart
Demonstrate your skills in conducting an analysis of these charts. Please provide an explanation of the charts and identify how each one can be used in your field and why they would add value to the analysis of a process outcome and provide data to guide process improvements.
Design a process control system using control charts.
Chapter 10 Solutions
EBK PRINCIPLES OF OPERATIONS MANAGEMENT
Ch. 10 - Prob. 1EDCh. 10 - Prob. 1DQCh. 10 - Prob. 2DQCh. 10 - Prob. 3DQCh. 10 - Prob. 4DQCh. 10 - Prob. 5DQCh. 10 - Prob. 6DQCh. 10 - Prob. 7DQCh. 10 - Prob. 8DQCh. 10 - Prob. 9DQ
Ch. 10 - Prob. 10DQCh. 10 - Prob. 11DQCh. 10 - Prob. 12DQCh. 10 - Prob. 13DQCh. 10 - Prob. 14DQCh. 10 - Prob. 1PCh. 10 - Prob. 2PCh. 10 - Prob. 3PCh. 10 - Prob. 4PCh. 10 - Prob. 5PCh. 10 - Prob. 6PCh. 10 - Prob. 7PCh. 10 - Prob. 8PCh. 10 - Prob. 9PCh. 10 - Prob. 10PCh. 10 - Prob. 11PCh. 10 - Prob. 12PCh. 10 - Prob. 13PCh. 10 - Prob. 14PCh. 10 - Prob. 15PCh. 10 - Prob. 16PCh. 10 - Prob. 17PCh. 10 - Prob. 18PCh. 10 - Prob. 19PCh. 10 - Prob. 20PCh. 10 - Prob. 21PCh. 10 - Prob. 22PCh. 10 - Virginia College promotes a wide variety of...Ch. 10 - Prob. 24PCh. 10 - Prob. 25PCh. 10 - Prob. 26PCh. 10 - Prob. 27PCh. 10 - Prob. 28PCh. 10 - Prob. 29PCh. 10 - Prob. 30PCh. 10 - Prob. 31PCh. 10 - Prob. 32PCh. 10 - Prob. 33PCh. 10 - Prob. 34PCh. 10 - Prob. 35PCh. 10 - Prob. 36PCh. 10 - Prob. 37PCh. 10 - Prob. 38PCh. 10 - Prob. 1CSCh. 10 - Prob. 2CSCh. 10 - Prob. 3CSCh. 10 - Prob. 4CSCh. 10 - Prob. 1.1VCCh. 10 - Prob. 1.2VCCh. 10 - Prob. 1.3VCCh. 10 - Prob. 2.1VCCh. 10 - Prob. 2.2VCCh. 10 - Prob. 2.3VCCh. 10 - Prob. 2.4VC
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- Conduct brief research on four charts that are, or can be used in how each one can be used in the healthcare profession and why they would add value to the anaysis of a process outcome and provide data to guide process improvements The charts are: Run Chart Gantt Chart Pareto Chart Control Chart Demonstrate your skills in conducting an analysis of these charts. Please provide an explanation of the charts and identify how each one can be used in your field and why they would add value to the analysis of a process outcome and provide data to guide process improvements.arrow_forwardYou are improving a metric called Cycle Time. This is the time taken for raw materials that go through the different internal processes and convert into finished goods. You capture one data point each day. Which control chart will you use to monitor this metric.This question is required. A NP Chart B C Chart C I-MR Chart D X-Bar R Chartarrow_forwardIdentify how each one of these charts Run chart, Gantt Chart, Pareto Chart and Control chart can be used in the healthcare field and why they would add value to the analysis of a process outcome and provide data to guide process improvements.arrow_forward
- Inter-State Moving and Storage Company wishes to establish a control chart to monitor the proportion of residential moves that result in written complaints due to late delivery, lost items, or damaged items. A sample of 40 moves is selected for each of the last 12 months. The number of written complaints in each sample is 9, 7, 4, 9, 1, 9, 11, 5, 5, 8, 7, and 15. Number Defective Percent defective 9 18 7 14 4 8 9 18 1 2 9 18 11 22 5 10 5 10 8 16 7 14 15 30 a. Insert the mean proportion defective, UCL, and LCL. (Leave no cells blank - be certain to enter "0" wherever required. Round your intermediate calculations and final answers to 2 decimal places.) Mean proportion defective UCL LCL c. Does it appear that the number of complaints is out of control for any of the months?multiple choice Yes Noarrow_forwardProvide one example where a Gantt chart is an advantageous tool to utilize in the business environment, and another example where a different tool would be more beneficial than a Gantt Chart.arrow_forwardDevelop a Pareto chart of the following causes of poor grades on an exam:arrow_forward
- Which tool is very useful in documenting and presenting the whole process Select one a control chart b. check sheet O c flow chart O d. Pareto chart e histogramarrow_forwardWhy is it necessary to include units when reportingscientific measurements?arrow_forwardplease answer within 30 minutes.arrow_forward
- A chart used to accent the size of change is called: column chart surface chart area chart pie chart doughnut chartarrow_forwardWhat are the most common mistakes made during performance testing?arrow_forwardWhat two basic assumptions must be satisfied in order to use a process capability index?arrow_forward
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