EBK PRINCIPLES OF OPERATIONS MANAGEMENT
10th Edition
ISBN: 8220102744059
Author: HEIZER
Publisher: PEARSON
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Chapter 10, Problem 32P
Summary Introduction
To determine: The
Introduction: Sample size is required to determine the number of observations that are necessary to find the true cycle time.
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In a fabric manufacturing factory, the quality control process using control charts from SPC. In an hour there are a total of 5 samples are taken
each having 5 observations regarding the thickness of fabric in measured in millimeters. In a particular hour, the sample means (X-bar) are noted to
be: 156.46, 199.62, 189.31, 102.22, and112.09 respectively. In the same sample, the corresponding ranges are: 11.97, 12.17, 13.94, 11.86, and
11.83 respectively. What are the lower and upper control limits for the X-bar chart?
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O a.
None is correct
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O b.
156.55, 170.47
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O C.
144.77, 159.11
O d. 145.40, 190.72
O e. 143.55, 165.47
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142.92, 160.66
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5. The manager of Asombrado Bounty Office, Charles Badillo, estimates his employees are idle 25%of the time. With that problem, how many work samples are needed to consider within 3%accuracy and have 95.45% confidence level.
6. At ASP Micro Manufacturing, Inc. workers press semiconductor into predrilled slots on printed-circuit boards. Determine the normal time of the operation in seconds. The elemental motions for normal time used by the company are as follows:• Reach 6 inches for semiconductors 10.5 TMU• Grasp the semiconductors 8.0 TMU• Move semiconductor to printed-circuit board 9.5 TMU• Position semiconductor 20.1 TMU• Press semiconductor into slots 20.3 TMU• Move board aside 15.8 TMU
7. The semiconductor used in Costin Calculator has 5 components with the consistency of 90%, 95%,98%, 90%, and 99%, respectively. How reliable is one product of calculator?
Instruction: Prepare a check sheet to analyze the data below from customer complaints, then prepare a list of recommendations that will address these complaints.
Case: Tip Top Markets
Tip Top Markets is a regional chain of supermarkets located in the southeastern United States. Karen Martin, manager of one of the stores, was disturbed by the large number of complaints from customers at her store, particularly on Tuesdays, so she obtained complaint records from the store’s customer service desk for the last nine Tuesdays.
June 1
out of orange yogurt
produce not fresh
bread stale
lemon yogurt past sell date
checkout lines too long
couldn’t find rice
overcharged
milk past sell date
double charged
stock clerk rude
meat smelled strange
cashier not friendly
charged for item not purchased
out of maple walnut ice cream
couldn’t find the sponges
something green in meat
meat tasted strange
didn’t like music
store too cold…
Chapter 10 Solutions
EBK PRINCIPLES OF OPERATIONS MANAGEMENT
Ch. 10 - Prob. 1EDCh. 10 - Prob. 1DQCh. 10 - Prob. 2DQCh. 10 - Prob. 3DQCh. 10 - Prob. 4DQCh. 10 - Prob. 5DQCh. 10 - Prob. 6DQCh. 10 - Prob. 7DQCh. 10 - Prob. 8DQCh. 10 - Prob. 9DQ
Ch. 10 - Prob. 10DQCh. 10 - Prob. 11DQCh. 10 - Prob. 12DQCh. 10 - Prob. 13DQCh. 10 - Prob. 14DQCh. 10 - Prob. 1PCh. 10 - Prob. 2PCh. 10 - Prob. 3PCh. 10 - Prob. 4PCh. 10 - Prob. 5PCh. 10 - Prob. 6PCh. 10 - Prob. 7PCh. 10 - Prob. 8PCh. 10 - Prob. 9PCh. 10 - Prob. 10PCh. 10 - Prob. 11PCh. 10 - Prob. 12PCh. 10 - Prob. 13PCh. 10 - Prob. 14PCh. 10 - Prob. 15PCh. 10 - Prob. 16PCh. 10 - Prob. 17PCh. 10 - Prob. 18PCh. 10 - Prob. 19PCh. 10 - Prob. 20PCh. 10 - Prob. 21PCh. 10 - Prob. 22PCh. 10 - Virginia College promotes a wide variety of...Ch. 10 - Prob. 24PCh. 10 - Prob. 25PCh. 10 - Prob. 26PCh. 10 - Prob. 27PCh. 10 - Prob. 28PCh. 10 - Prob. 29PCh. 10 - Prob. 30PCh. 10 - Prob. 31PCh. 10 - Prob. 32PCh. 10 - Prob. 33PCh. 10 - Prob. 34PCh. 10 - Prob. 35PCh. 10 - Prob. 36PCh. 10 - Prob. 37PCh. 10 - Prob. 38PCh. 10 - Prob. 1CSCh. 10 - Prob. 2CSCh. 10 - Prob. 3CSCh. 10 - Prob. 4CSCh. 10 - Prob. 1.1VCCh. 10 - Prob. 1.2VCCh. 10 - Prob. 1.3VCCh. 10 - Prob. 2.1VCCh. 10 - Prob. 2.2VCCh. 10 - Prob. 2.3VCCh. 10 - Prob. 2.4VC
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