Question: In 1985, Coke decided to change its 100-year-old iconic formula to meet the need of young consumers. The company faced an immediate revolt. The infamous Coke debacle of the 1980’s illustrates what can happen when a marketer messes with strongly held attitudes. This is an example of: a) Classical Conditioning b) Nostalgia c) Product Congruence d) Product Involvement e) All of the Above
Question: In 1985, Coke decided to change its 100-year-old iconic formula to meet the need of young consumers. The company faced an immediate revolt. The infamous Coke debacle of the 1980’s illustrates what can happen when a marketer messes with strongly held attitudes. This is an example of: a) Classical Conditioning b) Nostalgia c) Product Congruence d) Product Involvement e) All of the Above
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Question: In 1985, Coke decided to change its 100-year-old iconic formula to meet the need of young consumers. The company faced an immediate revolt. The infamous Coke debacle of the 1980’s illustrates what can happen when a marketer messes with strongly held attitudes. This is an example of:
a) Classical Conditioning
b) Nostalgia
c) Product Congruence
d) Product Involvement
e) All of the Above
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