Consumers often feel more powerful than the company they are buying from, depending on the context. In a restaurant setting, which of the following situations best illustrates when the customer feels more powerful than the restaurant and its employees?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Consumers often feel more powerful than the company they are buying from,
depending on the context.
In a restaurant setting, which of the following situations best illustrates when the
customer feels more powerful than the restaurant and its employees?
When customers discover that the restaurant is unexpectedly closed and decide
to go elsewhere
After customers have ordered their food and are waiting for it to arrive
After customers have taken the bill and are deciding how much to tip the server
When customers order drinks that are priced higher than they thought they
would be
Transcribed Image Text:Consumers often feel more powerful than the company they are buying from, depending on the context. In a restaurant setting, which of the following situations best illustrates when the customer feels more powerful than the restaurant and its employees? When customers discover that the restaurant is unexpectedly closed and decide to go elsewhere After customers have ordered their food and are waiting for it to arrive After customers have taken the bill and are deciding how much to tip the server When customers order drinks that are priced higher than they thought they would be
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