Essentials of MIS (12th Edition)
12th Edition
ISBN: 9780134238241
Author: Kenneth C. Laudon, Jane P. Laudon
Publisher: PEARSON
expand_more
expand_more
format_list_bulleted
Concept explainers
Expert Solution & Answer
Chapter 9, Problem 11HMP
Explanation of Solution
The services of the companies “UPS Logistics” and “Schneider Logistics” used for Supply chain management:
Supply chain processes that UPS Logistics support for their clients:
Some of the supply chain processes that the Company “UPS Logistics” supports for their customers are as follows:
- Distribution services
- Transportation and Supplier management
- Designing and planning services
Supply chain processes that Schneider Logistics support for their clients:
Some of the supply chain processes that the Company “Schneider Logistics” supports for their customers are as follows:
- Trans-loading services
- Brokerage services
- Logistics and Warehousing
- Freight management
Customers using the companies’ websites in order to help them with SCM:
Customers using UPS Logistics website:
The website streamlines the distribution network of the customer, reduces the cost and improves customer service...
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
Exploring the AMTEC website. https://amtec.ceat.uplb.edu.ph/
In the About tab, read AMTEC's History, Vision, Mission, and Goal Statement. Understand their organizational structure and browse through their facilities.
In the Test Application tab, browse the process to be undergone if a manufacturer/ dealer would want their machine tested.
Also read through the different infographics found on the section on Technical Bulletin.
Question: How can the services of AMTEC be improved?
Read the following scenario and answer the following questions.
The Softech team, led by Mr. Andrew (management team) needs to prepare a requirements documentation for an Online Ordering Books System (OOBS) by middle of December 2021. OOBS is a system that sells book directly to its customers by using secure internet commerce software. The main purpose of this system is to provide immediate feedback to customers. For example, after making an order, the customer may view information of their ordering status. This project is supposed to be completed within a month. In order to complete it, the development team needs to find out the requirements, the context information and additional information as well. All the communications with the client’s, named Nancy will be arranged by Ariana. Haikal (developer team) will also help on the development part. While Diana and Vin (tester team) will prepare the test cases and test results.
OOBS is a system that sells…
Read the following scenario and answer the following questions.
The Softech team, led by Mr. Andrew (management team) needs to prepare a requirements documentation for an Online Ordering Books System (OOBS) by middle of December 2021. OOBS is a system that sells book directly to its customers by using secure internet commerce software. The main purpose of this system is to provide immediate feedback to customers. For example, after making an order, the customer may view information of their ordering status. This project is supposed to be completed within a month. In order to complete it, the development team needs to find out the requirements, the context information and additional information as well. All the communications with the client’s, named Nancy will be arranged by Ariana. Haikal (developer team) will also help on the development part. While Diana and Vin (tester team) will prepare the test cases and test results.
OOBS is a system that sells…
Chapter 9 Solutions
Essentials of MIS (12th Edition)
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, computer-science and related others by exploring similar questions and additional content below.Similar questions
- Leah Jones is the IT manager at Rock Solid Outfitters, a medium-sized supplier of outdoor climbing and camping gear. Steve Allen, the marketing director, has asked Leah to develop a special web-based promotion. As Steve described it to Leah, Rock Solid will provide free shipping for any customer who either completes an online survey form or signs up for the Rock Solid online newsletter. Additionally, if a customer completes the survey and signs up for the newsletter, Rock Solid will provide a $10 merchandise credit for orders of $100 or more. Leah has asked you to develop a decision table that will reflect the promotional rules that a programmer will use. She wants you to show all possibilities, and then to simplify the results to eliminate any combinations that would be unrealistic or redundant.arrow_forwardIn this chapter, we focused much of our discussions on using such technologies as B2B e-marketplaces to create tighter supply chain managements, thereby driving out costs. If you refer back to Chapter 2, another major business initiative is that of customer relationship management (CRM). How can B2C e-commerce businesses utilize the Internet to further enhance their CRM initiatives? How can B2B e-commerce businesses utilize the Internet to further enhance their CRM initiatives? Will become easier to harder to maintain relationships with customers as businesses move toward more "electronic" commerce? Why or why not?arrow_forwardQuestion 3 Every year in Australia, nearly 200,000 new homes are built, and for most consumers, it will be the biggest consumer decision they will make. Please assume that you are the Marketing Manager of a company that specialises in building new homes. What factors in the Macro Environment will have the biggest impact on your Marketing Mix (for example, product decisions such as the size of the home, the design, what features to include etc.)? Please be specific in your answer and provide examples where relevant.arrow_forward
- The marketing director at Rock Solid Outfitters, a medium-sized supplier of outdoor climbing and camping gear, has asked the IT manager to develop a special web-based promotion. Rock Solid will provide free shipping for any customer who either completes an online survey form or signs up for the Rock Solid online newsletter. Additionally, if a customer completes the survey and signs up for the newsletter, Rock Solid will provide a $10 merchandise credit for orders of $100 or more. The IT manager has asked you to develop a decision table that will reflect the promotional rules that a programmer will use. She wants you to show all possibilities, and then to simplify the results to eliminate any combinations that would be unrealistic or redundant. How will you proceed?arrow_forwardABC Bank embarked on a digital transformation journey to enhance its customer experience by providing a user-friendly banking app. ABC Bank was looking for an application capable of providing easy banking functionalities and was accessible to its customers on both web and mobile platform. The bank partnered with a reputed IT company to develop a banking application. The objective of the application was to provide an easy, accessible, and personalized banking experience to the customers. The application needed to be well-designed, secure, and offer a wide range of banking services such as transfer, bill payment, account management, and more. The IT company worked closely with ABC Bank to understand their business needs and requirements for the application. They followed an agile approach with regular sprints and close collaboration with the bank's stakeholders, which ensured that the project was delivered on time and within budget. The IT company designed an intuitive and user-friendly…arrow_forwardSubject: INFORMATION SYSTEM PLANNING Note|: Please type the answer. thanks IssCo, is a company that manufactures furniture and has been in the industry for 20 years. The board of directors realized that they are facing stiff competitions not only from the new entrants but also from the existing furniture manufacturer. Therefore to sustain in the industry the company has to come up with a new strategy to be more competitive. The board of directors has agreed to produce exclusive office furniture for companies based on customization. In order to achieve the new strategy the company has to be more selective in looking for suitable candidates to fulfill the assembly line positions with strict screening process. The Human Resource Manager requests a new job application form to be filled by candidates before entering an interview. The figure given above is a proposed Application Performance Management (APM) drafted by the team from Information System Planner (ISP) Unit and to be presented…arrow_forward
- Give some background on the underlying processes involved in the supply chain and how they relate to the metrics that are used to evaluate them.arrow_forwardAs a big grocery chain's top buyer, manufacturers and distributors beg you to stock their new items. Each week brings tens of new products. National advertising campaigns and merchant promotions often introduce these items. Existing goods must be decreased or removed to make room for new ones. You need to work with the IS department to create a marketing MIS to estimate profit changes from adding or removing inventory. What advice would you provide the IS department for designing this system?arrow_forwardWhat are the main differences between the supply networks of service companies and those of manufacturing firms?arrow_forward
- Assume you are a marketing controller for an organization and have been tasked with developing a customer-performance scorecard for your organization's toy division. Which of the following three measurements may you include?arrow_forwardAs the chief procurement for a large grocery chain, producers and distributors implore you to stock their new products. The number of weekly introductions is in the twenties. Typically, these products debut with national advertising and retailer promotions. To make room for new products, shelf space must be reduced or items must be discarded. Together with the IS department, you must develop a marketing management information system (MIS) to estimate revenue from adding or removing inventory. How would you recommend that the IS department develop such a system?arrow_forwardName any 2 disadvantages of Outsourcing.arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Management Of Information SecurityComputer ScienceISBN:9781337405713Author:WHITMAN, Michael.Publisher:Cengage Learning,
Principles of Information Systems (MindTap Course...Computer ScienceISBN:9781305971776Author:Ralph Stair, George ReynoldsPublisher:Cengage Learning
Principles of Information Systems (MindTap Course...Computer ScienceISBN:9781285867168Author:Ralph Stair, George ReynoldsPublisher:Cengage Learning
Management Of Information Security
Computer Science
ISBN:9781337405713
Author:WHITMAN, Michael.
Publisher:Cengage Learning,
Principles of Information Systems (MindTap Course...
Computer Science
ISBN:9781305971776
Author:Ralph Stair, George Reynolds
Publisher:Cengage Learning
Principles of Information Systems (MindTap Course...
Computer Science
ISBN:9781285867168
Author:Ralph Stair, George Reynolds
Publisher:Cengage Learning