Essentials of MIS (12th Edition)
12th Edition
ISBN: 9780134238241
Author: Kenneth C. Laudon, Jane P. Laudon
Publisher: PEARSON
expand_more
expand_more
format_list_bulleted
Concept explainers
Expert Solution & Answer
Chapter 9, Problem 19MLM
Explanation of Solution
Customer relationship management:
- Customer relationship management is a methodology that manages an organization’s communication with their customers.
- This method uses client’s history with the company to improve business relationships.
- Modern customer relationship management constructs sustainable enduring customer relationships that generate value for company and customers.
Analytical CRM:
- This system analyzes customer behavior (analyzes customer information that are generated by operational CRM) and provides business intelligence. It analyzes data for designing, upselling, etc.
- General areas are: Sales data, financial data, and marketing data.
- Examples: Getting feedbacks from online shopping...
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
We are doing a custom JSTL custom tag to make display page to access a tag handler.
Write two custom tags:
1) A single tag which prints a number (from 0-99) as words. Ex:
<abc:numAsWords val="32"/> --> produces: thirty-two 2) A paired tag which puts the body in a DIV with our team colors. Ex:
<abc:teamColors school="gophers" reverse="true"> <p>Big game today</p> <p>Bring your lucky hat</p> <-- these will be green text on blue background </abc:teamColors>
Details: The attribute for numAsWords will be just val, from 0 to 99 - spelling, etc... isn't important here. Print "twenty-six" or "Twenty six" ... . Attributes for teamColors are: school, a "required" string, and reversed, a non-required boolean. - pick any four schools. I picked gophers, cyclones, hawkeyes and cornhuskers - each school has two colors. Pick whatever seems best. For oine I picked "cyclones" and red text on a gold body - if…
I want a database on
MySQL to analyze
blood disease
analyses with a
selection of all its
commands, with an
ER drawing, and a
complete chart for
normalization. I want
them completely.
Assignment Instructions:
You are tasked with developing a program to use city data from an online database and generate a
city details report.
1) Create a new Project in Eclipse called "HW7".
2) Create a class "City.java" in the project and implement the UML diagram shown below and add
comments to your program.
3) The logic for the method "getCityCategory" of City Class is below:
a. If the population of a city is greater than 10000000, then the method returns "MEGA"
b. If the population of a city is greater than 1000000 and less than 10000000, then the
method returns "LARGE"
c. If the population of a city is greater than 100000 and less than 1000000, then the method
returns "MEDIUM"
d. If the population of a city is below 100000, then the method returns "SMALL"
4) You should create another new Java program inside the project. Name the program as
"xxxx_program.java”, where xxxx is your Kean username.
3) Implement the following methods inside the xxxx_program program
The main method…
Chapter 9 Solutions
Essentials of MIS (12th Edition)
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, computer-science and related others by exploring similar questions and additional content below.Similar questions
- CPS 2231 - Computer Programming – Spring 2025 City Report Application - Due Date: Concepts: Classes and Objects, Reading from a file and generating report Point value: 40 points. The purpose of this project is to give students exposure to object-oriented design and programming using classes in a realistic application that involves arrays of objects and generating reports. Assignment Instructions: You are tasked with developing a program to use city data from an online database and generate a city details report. 1) Create a new Project in Eclipse called "HW7”. 2) Create a class "City.java" in the project and implement the UML diagram shown below and add comments to your program. 3) The logic for the method "getCityCategory" of City Class is below: a. If the population of a city is greater than 10000000, then the method returns "MEGA" b. If the population of a city is greater than 1000000 and less than 10000000, then the method returns "LARGE" c. If the population of a city is greater…arrow_forwardPlease calculate the average best-case IPC attainable on this code with a 2-wide, in-order, superscalar machine: ADD X1, X2, X3 SUB X3, X1, 0x100 ORR X9, X10, X11 ADD X11, X3, X2 SUB X9, X1, X3 ADD X1, X2, X3 AND X3, X1, X9 ORR X1, X11, X9 SUB X13, X14, X15 ADD X16, X13, X14arrow_forwardOutline the overall steps for configuring and securing Linux servers Consider and describe how a mixed Operating System environment will affect what you have to do to protect the company assets Describe at least three technologies that will help to protect CIA of data on Linux systemsarrow_forward
- Node.js, Express, Nunjucks, MongoDB, and Mongoose There are a couple of programs similar to this assignment given in the lecture notes for the week that discusses CRUD operations. Specifically, the Admin example and the CIT301 example both have index.js code and nunjucks code similar to this assignment. You may find some of the other example programs useful as well. It would ultimately save you time if you have already studied these programs before giving this assignment a shot. Either way, hopefully you'll start early and you've kept to the schedule in terms of reading the lecture notes. You will need to create a database named travel using compass, then create a collection named trips. Use these names; your code must work with my database. The trips documents should then be imported unto the trips collection by importing the JSON file containing all the data as linked below. The file itself is named trips.json, and is available on the course website in the same folder as this…arrow_forwardusing r languagearrow_forwardusing r languagearrow_forward
- using r languagearrow_forwardWrite a short paper (1 page/about 500 words) summarizing what we as System Admins can do to protect the CIA of our servers. Outline the overall steps for configuring and securing Linux servers Consider and describe how a mixed Operating System environment will affect what you have to do to protect the company assets Describe at least three technologies that will help to protect CIA of data on Linux systems Required Resourcesarrow_forwardusing r language Estimate the MSE of the level k trimmed means for random samples of size 20 generated from a standard Cauchy distribution. (The target parameter θis the center or median; the expected value does not exist.) Summarize the estimates of MSE in a table for k= 1,2,...,9arrow_forward
- using r language Estimate the MSE of the level k trimmed means for random samples of size 20 generated from a standard Cauchy distribution. (The target parameter θis the center or median; the expected value does not exist.) Summarize the estimates of MSE in a table for k= 1,2,...,9arrow_forwardusing r language The data law82 in bootstrap library contains LSAT and GPA for 82 law schools. Compute a 95% bootstrap t confidence interval estimates for the correlation statisticsarrow_forwardusing r language The data law82 in bootstrap library contains LSAT and GPA for 82 law schools. Compute a 95% bootstrap t confidence interval estimates for the correlation statisticsarrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Management Of Information SecurityComputer ScienceISBN:9781337405713Author:WHITMAN, Michael.Publisher:Cengage Learning,
Principles of Information Systems (MindTap Course...Computer ScienceISBN:9781305971776Author:Ralph Stair, George ReynoldsPublisher:Cengage Learning
Fundamentals of Information SystemsComputer ScienceISBN:9781305082168Author:Ralph Stair, George ReynoldsPublisher:Cengage Learning
Fundamentals of Information SystemsComputer ScienceISBN:9781337097536Author:Ralph Stair, George ReynoldsPublisher:Cengage Learning
Database Systems: Design, Implementation, & Manag...Computer ScienceISBN:9781305627482Author:Carlos Coronel, Steven MorrisPublisher:Cengage Learning
Database Systems: Design, Implementation, & Manag...Computer ScienceISBN:9781285196145Author:Steven, Steven Morris, Carlos Coronel, Carlos, Coronel, Carlos; Morris, Carlos Coronel and Steven Morris, Carlos Coronel; Steven Morris, Steven Morris; Carlos CoronelPublisher:Cengage Learning
Management Of Information Security
Computer Science
ISBN:9781337405713
Author:WHITMAN, Michael.
Publisher:Cengage Learning,
Principles of Information Systems (MindTap Course...
Computer Science
ISBN:9781305971776
Author:Ralph Stair, George Reynolds
Publisher:Cengage Learning
Fundamentals of Information Systems
Computer Science
ISBN:9781305082168
Author:Ralph Stair, George Reynolds
Publisher:Cengage Learning
Fundamentals of Information Systems
Computer Science
ISBN:9781337097536
Author:Ralph Stair, George Reynolds
Publisher:Cengage Learning
Database Systems: Design, Implementation, & Manag...
Computer Science
ISBN:9781305627482
Author:Carlos Coronel, Steven Morris
Publisher:Cengage Learning
Database Systems: Design, Implementation, & Manag...
Computer Science
ISBN:9781285196145
Author:Steven, Steven Morris, Carlos Coronel, Carlos, Coronel, Carlos; Morris, Carlos Coronel and Steven Morris, Carlos Coronel; Steven Morris, Steven Morris; Carlos Coronel
Publisher:Cengage Learning