OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
7th Edition
ISBN: 9780077835439
Author: Roger G Schroeder, M. Johnny Rungtusanatham, Susan Meyer Goldstein
Publisher: McGraw-Hill Education
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Chapter 6, Problem 4P
Judy’s Cake Shop makes fresh cakes to customer orders. After receiving the order by Judy’s assistant, which takes 2 minutes, Judy then takes 8 minutes to mix the ingredients for the cake and loads a cake pan for baking. Then the cake is put into the oven for 30 minutes. The oven can hold three cakes at one time. When the cake is taken out of the oven, it is cooled for 1 hour. The assistant then takes 2 minutes to pack the cake for pickup and bills the customer, which takes 3 minutes.
- a. What is the capacity of the process, and what is the bottleneck?
- b. What is the throughput time for a typical cake?
- c. If on average five orders are taken per hour, how many cakes are there in the process (on average)?
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Judy’s Cake Shop makes fresh cakes to customer orders. After receiving the order by Judy’s assistant, which takes 2 minutes, Judy then takes 8 minutes tomix the ingredients for the cake and loads a cake pan for baking. Then the cake is put into the oven for 30 minutes. The oven can hold three cakes at one time. When the cake is taken out of the oven, it is cooled for 1 hour. The assistant then takes 2 minutes to pack the cake for pickup and bills the customer, which takes 3 minutes.a. What is the capacity of the process, and what is the bottleneck?b. What is the throughput time for a typical cake?c. If on average five orders are taken per hour, how many cakes are there in the process (on average)?
Recall "Tommy's Dresses to go" case. Three years after, this company still
rents designer dresses to customers, but it has managed to streamline its
internal processes and expand to different segments of demand. Now,
customers can rent clothes for anywhere between 1 days to 30 days, and
each customer is sent only one (1) dress (instead of 2 dresses described in the
case). The company alsó takes only 13 number of days to turn around a dress
(i.e., this the duration starting with return from a customer, to again being
rented out to a customer). The current demand is an average of 1,000
customers per day, and the company owns total of 30 thousand dresses.
What is the average rental duration? (i.e., what is the average number of days,
a customer keeps a dress).
Table 1 illustrates a typical traditional procurement process. This process is for relatively low- value items that do not need authorisation by a senior manager. Develop the new e-procurement process in table 2.
Chapter 6 Solutions
OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
Ch. 6 - In the following operations, isolate a system for...Ch. 6 - Explain how the process view of an organization is...Ch. 6 - Explain Littles Law in your own words. How can it...Ch. 6 - Provide a definition of a bottleneck. Why is it...Ch. 6 - Explain the differences between capacity, flow...Ch. 6 - What kinds of problems are presented by the...Ch. 6 - Why is it important to define the system of...Ch. 6 - Prob. 8DQCh. 6 - Prob. 9DQCh. 6 - In a company that processes insurance claims, the...
Ch. 6 - Suppose a bank clears checks drawn on customers...Ch. 6 - The Stylish Hair Salon has three stylists who...Ch. 6 - Judys Cake Shop makes fresh cakes to customer...Ch. 6 - The Swanky Hotel provides room service for its...Ch. 6 - A furniture factory makes two types of wooden...Ch. 6 - Draw a flowchart of the following processes: a....Ch. 6 - Draw a flowchart of the following processes: a....Ch. 6 - Use the key questions of what, who, where, when,...Ch. 6 - Prob. 10PCh. 6 - Use the what, who, where, when, and how questions...Ch. 6 - Draw a service blueprint for the following: a....Ch. 6 - Draw a service blueprint for the following: a....
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