OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
7th Edition
ISBN: 9780077835439
Author: Roger G Schroeder, M. Johnny Rungtusanatham, Susan Meyer Goldstein
Publisher: McGraw-Hill Education
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Chapter 6, Problem 3P
The Stylish Hair Salon has three stylists who provide servies to women. After checking in with the receptionist, which takes an average of 1 minute, the customer's hair is washed, dried, and shied, taking an average of 25 minutes. The payment takes 3 minutes and is also performed by the receptionist.
- a. What is the capacity of the process, and what is the bottleneck?
- b. What is the average throughput time? If the average flow rate is five customers per hour, what is the average number of customers in the system?
- c. If the input to the system is random, what will happen as the flow rate approaches the capacity of the system?
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The Stylish Hair Salon has three stylists that provide services to women. After checking in with the receptionist, which takes an average of one minute, the customer's hair is washed, dried, and styled taking an average of 25 minutes. The payment takes 3 minutes and is also performed by the receptionist. a. What is the capacity of the process and what is the bottleneck? b. Whatis the average throughput time, and if the average flow rate is five customers per hour, what is the average number of customers in the system? c. If the input to the system is random, what will happen as the flow rate approaches the capacity
The Stylish Hair Salon has three stylists who provideservices to women. After checking in with the receptionist, which takes an average of 1 minute, the customer’s hair is washed, dried, and styled, taking an average of 25 minutes. The payment takes 3 minutes and is also performed by the receptionist. a. What is the capacity of the process, and what is the bottleneck? b. What is the average throughput time? If the average flow rate is five customers per hour, what is the average number of customers in the system? c. If the input to the system is random, what will happen as the flow rate approaches the capacity of the system?
The Stylish Hair Salon has three stylists who provide services to women. After checking in with the receptionist, which takes an average of 1 minute, the customer’s hair is washed, dried, and styled, taking an average of 25 minutes. The payment takes 3 minutes and is also performed by the receptionist.a. What is the capacity of the process, and what is the bottleneck?b. What is the average throughput time? If the average flow rate is five customers per hour, what is the average number of customers in the system?c. If the input to the system is random, what will happen as the flow rate approaches the capacity of the system?
Chapter 6 Solutions
OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
Ch. 6 - In the following operations, isolate a system for...Ch. 6 - Explain how the process view of an organization is...Ch. 6 - Explain Littles Law in your own words. How can it...Ch. 6 - Provide a definition of a bottleneck. Why is it...Ch. 6 - Explain the differences between capacity, flow...Ch. 6 - What kinds of problems are presented by the...Ch. 6 - Why is it important to define the system of...Ch. 6 - Prob. 8DQCh. 6 - Prob. 9DQCh. 6 - In a company that processes insurance claims, the...
Ch. 6 - Suppose a bank clears checks drawn on customers...Ch. 6 - The Stylish Hair Salon has three stylists who...Ch. 6 - Judys Cake Shop makes fresh cakes to customer...Ch. 6 - The Swanky Hotel provides room service for its...Ch. 6 - A furniture factory makes two types of wooden...Ch. 6 - Draw a flowchart of the following processes: a....Ch. 6 - Draw a flowchart of the following processes: a....Ch. 6 - Use the key questions of what, who, where, when,...Ch. 6 - Prob. 10PCh. 6 - Use the what, who, where, when, and how questions...Ch. 6 - Draw a service blueprint for the following: a....Ch. 6 - Draw a service blueprint for the following: a....
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