MARKETING 2018
MARKETING 2018
19th Edition
ISBN: 9780357033753
Author: Pride
Publisher: CENGAGE L
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Chapter 6, Problem 1SC
Summary Introduction

Case summary:

Company H is the market leader in one-stop shopping for home-improvement tools and machines. The target market for the firm is do-it-yourselfs who address home projects on their own. In addition to this, they also target the housewives and construction professionals. Special marketing is being done for the housewives from the company in order to address the repairs by their own.

The company usually conducts marketing research studies and shopper surveys to learn about the customers and their preferences. In addition, they conduct workshop on “do it yourself”. The case furthers deals about the way the firm utilizes to target online and mobile customers to improve their sales and revenues.

Characters in the case:

Company H

To discuss:  The views of Person X on the hypothesis that was formulated before conducting the research on the way the customer utilizes the buckets and whether observation is enough than obtaining primary data.

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