Company PH is a popular pizza chain of more than 10,000 restaurants. On the same hand it becomes the top most internet retailer. The online business becomes more popular as it is useful mainly for females to order online and get pizzas’ delivered at door step. This becomes easier and cheaper for the consumers. It provides various choice board and personalization facilities to the consumers through web marketing. Characters in the case: PH Company To discuss: The seven design elements of PH Company Introduction: Customer experience is the aggregate of interactions consumers get from a company’s website. Companies develop seven design elements to bring this experience.

Question

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Answer 1

Question

Chapter 21, Problem 2VC

Summary Introduction

Case summary:

Company PH is a popular pizza chain of more than 10,000 restaurants. On the same hand it becomes the top most internet retailer. The online business becomes more popular as it is useful mainly for females to order online and get pizzas’ delivered at door step. This becomes easier and cheaper for the consumers. It provides various choice board and personalization facilities to the consumers through web marketing.

Characters in the case:

PH Company

To discuss: The seven design elements of PH Company

Introduction:

Customer experience is the aggregate of interactions consumers get from a company’s website. Companies develop seven design elements to bring this experience.

Expert Solution & Answer

Explanation of Solution

The seven design elements of PH Company are as follows:

Context
Content
Customization
Communication
Commerce
Community
Connection

Context:

The online offerings and promotions of PH Company plays a vital role as the context of the website that is the visual design and layouts is essential to attract people.

Content:

The content in the design are digital information where the customers can easily make their purchases without facing any difficulties.

Customization:

Customization is where the customers’ preference and wants are notable by their frequent orders. The company offers a separate idea as personalized options. This called express checkouts. Here customers can make a rapid purchase as their preference is already saved.

Communication:

The all new ideas of the company was communicated to the customers that is regarding the special events, products and promotions.

Commerce:

The company provides various facilities like mobile ordering, face book orderings, and onsite buying.

Community:

The website of the company did not provide a user to user communication but it monitors the dialogs and encourages the dialogs on social media.

Connection:

The company’s website does not link to the other websites.

Conclusion

Thus, the above-mentioned are the seven design elements of PH Company.

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Adapted from: (Case 18. Nando’s International: Taking chicken to the world. Re-printed with the kind permission of De WitsBusiness School. http://cws.cengage.co.uk/hoffman/students/cases16-18/case_18.pdf) Critically discuss the role of Strategic Alliances and Joint Ventures in global marketing strategy with reference to Nando’s.Demonstrate how Nando’s can ensure that these partnerships align with their corporate culture, values, and long-termstrategic objectives. Ground your discussion in relevant strategic management models such as Transaction CostEconomics (TCE).

Which of the following questions that an audience may ask focuses on logic? a. What is your background and experience? b. How do I know I can trust you? c. How can I verify this information? d. Who benefits from this proposal?

Answer 2

Question

Chapter 21, Problem 2VC

Summary Introduction

Case summary:

Company PH is a popular pizza chain of more than 10,000 restaurants. On the same hand it becomes the top most internet retailer. The online business becomes more popular as it is useful mainly for females to order online and get pizzas’ delivered at door step. This becomes easier and cheaper for the consumers. It provides various choice board and personalization facilities to the consumers through web marketing.

Characters in the case:

PH Company

To discuss: The seven design elements of PH Company

Introduction:

Customer experience is the aggregate of interactions consumers get from a company’s website. Companies develop seven design elements to bring this experience.

Expert Solution & Answer

Explanation of Solution

The seven design elements of PH Company are as follows:

Context
Content
Customization
Communication
Commerce
Community
Connection

Context:

The online offerings and promotions of PH Company plays a vital role as the context of the website that is the visual design and layouts is essential to attract people.

Content:

The content in the design are digital information where the customers can easily make their purchases without facing any difficulties.

Customization:

Customization is where the customers’ preference and wants are notable by their frequent orders. The company offers a separate idea as personalized options. This called express checkouts. Here customers can make a rapid purchase as their preference is already saved.

Communication:

The all new ideas of the company was communicated to the customers that is regarding the special events, products and promotions.

Commerce:

The company provides various facilities like mobile ordering, face book orderings, and onsite buying.

Community:

The website of the company did not provide a user to user communication but it monitors the dialogs and encourages the dialogs on social media.

Connection:

The company’s website does not link to the other websites.

Conclusion

Thus, the above-mentioned are the seven design elements of PH Company.

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Answer 3

Question

Chapter 21, Problem 2VC

Summary Introduction

Case summary:

Company PH is a popular pizza chain of more than 10,000 restaurants. On the same hand it becomes the top most internet retailer. The online business becomes more popular as it is useful mainly for females to order online and get pizzas’ delivered at door step. This becomes easier and cheaper for the consumers. It provides various choice board and personalization facilities to the consumers through web marketing.

Characters in the case:

PH Company

To discuss: The seven design elements of PH Company

Introduction:

Customer experience is the aggregate of interactions consumers get from a company’s website. Companies develop seven design elements to bring this experience.

Expert Solution & Answer

Explanation of Solution

The seven design elements of PH Company are as follows:

Context
Content
Customization
Communication
Commerce
Community
Connection

Context:

The online offerings and promotions of PH Company plays a vital role as the context of the website that is the visual design and layouts is essential to attract people.

Content:

The content in the design are digital information where the customers can easily make their purchases without facing any difficulties.

Customization:

Customization is where the customers’ preference and wants are notable by their frequent orders. The company offers a separate idea as personalized options. This called express checkouts. Here customers can make a rapid purchase as their preference is already saved.

Communication:

The all new ideas of the company was communicated to the customers that is regarding the special events, products and promotions.

Commerce:

The company provides various facilities like mobile ordering, face book orderings, and onsite buying.

Community:

The website of the company did not provide a user to user communication but it monitors the dialogs and encourages the dialogs on social media.

Connection:

The company’s website does not link to the other websites.

Conclusion

Thus, the above-mentioned are the seven design elements of PH Company.

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Answer 4

Question

Chapter 21, Problem 2VC

Summary Introduction

Case summary:

Company PH is a popular pizza chain of more than 10,000 restaurants. On the same hand it becomes the top most internet retailer. The online business becomes more popular as it is useful mainly for females to order online and get pizzas’ delivered at door step. This becomes easier and cheaper for the consumers. It provides various choice board and personalization facilities to the consumers through web marketing.

Characters in the case:

PH Company

To discuss: The seven design elements of PH Company

Introduction:

Customer experience is the aggregate of interactions consumers get from a company’s website. Companies develop seven design elements to bring this experience.

Expert Solution & Answer

Explanation of Solution

The seven design elements of PH Company are as follows:

Context
Content
Customization
Communication
Commerce
Community
Connection

Context:

The online offerings and promotions of PH Company plays a vital role as the context of the website that is the visual design and layouts is essential to attract people.

Content:

The content in the design are digital information where the customers can easily make their purchases without facing any difficulties.

Customization:

Customization is where the customers’ preference and wants are notable by their frequent orders. The company offers a separate idea as personalized options. This called express checkouts. Here customers can make a rapid purchase as their preference is already saved.

Communication:

The all new ideas of the company was communicated to the customers that is regarding the special events, products and promotions.

Commerce:

The company provides various facilities like mobile ordering, face book orderings, and onsite buying.

Community:

The website of the company did not provide a user to user communication but it monitors the dialogs and encourages the dialogs on social media.

Connection:

The company’s website does not link to the other websites.

Conclusion

Thus, the above-mentioned are the seven design elements of PH Company.

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Subscribe now to access step-by-step solutions to millions of textbook problems written by subject matter experts!

Answer 5

Chapter 21, Problem 2VC

Summary Introduction

Case summary:

Company PH is a popular pizza chain of more than 10,000 restaurants. On the same hand it becomes the top most internet retailer. The online business becomes more popular as it is useful mainly for females to order online and get pizzas’ delivered at door step. This becomes easier and cheaper for the consumers. It provides various choice board and personalization facilities to the consumers through web marketing.

Characters in the case:

PH Company

To discuss: The seven design elements of PH Company

Introduction:

Customer experience is the aggregate of interactions consumers get from a company’s website. Companies develop seven design elements to bring this experience.

Expert Solution & Answer

Explanation of Solution

The seven design elements of PH Company are as follows:

Context
Content
Customization
Communication
Commerce
Community
Connection

Context:

The online offerings and promotions of PH Company plays a vital role as the context of the website that is the visual design and layouts is essential to attract people.

Content:

The content in the design are digital information where the customers can easily make their purchases without facing any difficulties.

Customization:

Customization is where the customers’ preference and wants are notable by their frequent orders. The company offers a separate idea as personalized options. This called express checkouts. Here customers can make a rapid purchase as their preference is already saved.

Communication:

The all new ideas of the company was communicated to the customers that is regarding the special events, products and promotions.

Commerce:

The company provides various facilities like mobile ordering, face book orderings, and onsite buying.

Community:

The website of the company did not provide a user to user communication but it monitors the dialogs and encourages the dialogs on social media.

Connection:

The company’s website does not link to the other websites.

Conclusion

Thus, the above-mentioned are the seven design elements of PH Company.

Answer 6

Chapter 21, Problem 2VC

Summary Introduction

Case summary:

Company PH is a popular pizza chain of more than 10,000 restaurants. On the same hand it becomes the top most internet retailer. The online business becomes more popular as it is useful mainly for females to order online and get pizzas’ delivered at door step. This becomes easier and cheaper for the consumers. It provides various choice board and personalization facilities to the consumers through web marketing.

Characters in the case:

PH Company

To discuss: The seven design elements of PH Company

Introduction:

Customer experience is the aggregate of interactions consumers get from a company’s website. Companies develop seven design elements to bring this experience.

Expert Solution & Answer

Explanation of Solution

The seven design elements of PH Company are as follows:

Context
Content
Customization
Communication
Commerce
Community
Connection

Context:

The online offerings and promotions of PH Company plays a vital role as the context of the website that is the visual design and layouts is essential to attract people.

Content:

The content in the design are digital information where the customers can easily make their purchases without facing any difficulties.

Customization:

Customization is where the customers’ preference and wants are notable by their frequent orders. The company offers a separate idea as personalized options. This called express checkouts. Here customers can make a rapid purchase as their preference is already saved.

Communication:

The all new ideas of the company was communicated to the customers that is regarding the special events, products and promotions.

Commerce:

The company provides various facilities like mobile ordering, face book orderings, and onsite buying.

Community:

The website of the company did not provide a user to user communication but it monitors the dialogs and encourages the dialogs on social media.

Connection:

The company’s website does not link to the other websites.

Conclusion

Thus, the above-mentioned are the seven design elements of PH Company.

Answer 7

Chapter 21, Problem 2VC

Summary Introduction

Case summary:

Company PH is a popular pizza chain of more than 10,000 restaurants. On the same hand it becomes the top most internet retailer. The online business becomes more popular as it is useful mainly for females to order online and get pizzas’ delivered at door step. This becomes easier and cheaper for the consumers. It provides various choice board and personalization facilities to the consumers through web marketing.

Characters in the case:

PH Company

To discuss: The seven design elements of PH Company

Introduction:

Customer experience is the aggregate of interactions consumers get from a company’s website. Companies develop seven design elements to bring this experience.

Answer 8

Expert Solution & Answer

Explanation of Solution

The seven design elements of PH Company are as follows:

Context
Content
Customization
Communication
Commerce
Community
Connection

Context:

The online offerings and promotions of PH Company plays a vital role as the context of the website that is the visual design and layouts is essential to attract people.

Content:

The content in the design are digital information where the customers can easily make their purchases without facing any difficulties.

Customization:

Customization is where the customers’ preference and wants are notable by their frequent orders. The company offers a separate idea as personalized options. This called express checkouts. Here customers can make a rapid purchase as their preference is already saved.

Communication:

The all new ideas of the company was communicated to the customers that is regarding the special events, products and promotions.

Commerce:

The company provides various facilities like mobile ordering, face book orderings, and onsite buying.

Community:

The website of the company did not provide a user to user communication but it monitors the dialogs and encourages the dialogs on social media.

Connection:

The company’s website does not link to the other websites.