EP PRIN.OF OPERATIONS MGMT.-MYOMLAB
10th Edition
ISBN: 9780134183848
Author: HEIZER
Publisher: PEARSON CO
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Textbook Question
Chapter 10, Problem 23P
Virginia College promotes a wide variety of executive- training courses for firms in the Arlington, Virginia, region. Director Wendy Tate believes that individually written letters add a personal touch to marketing. To prepare letters for mailing, she conducts a time study of her secretaries. On the basis of the observations shown in the following table, she wishes to develop a time standard for the whole job.
The college uses a total allowance factor of 12%. Tate decides to delete all unusual observations from the time study. What is the standard time?
aDisregard–secretary stopped to answer the phone.
bDisregard–interruption by supervisor.
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Chapter 10 Solutions
EP PRIN.OF OPERATIONS MGMT.-MYOMLAB
Ch. 10 - Prob. 1EDCh. 10 - Prob. 1DQCh. 10 - Prob. 2DQCh. 10 - Prob. 3DQCh. 10 - Prob. 4DQCh. 10 - Prob. 5DQCh. 10 - Prob. 6DQCh. 10 - Prob. 7DQCh. 10 - Prob. 8DQCh. 10 - Prob. 9DQ
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