Operations Management
Operations Management
11th Edition
ISBN: 9780132921145
Author: Jay Heizer
Publisher: PEARSON
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Chapter 10, Problem 10P
Summary Introduction

To draw: An activity chart to wash and dry dishes

Introduction: Activity chart is the type of chart that is used to observe the present method and propose improvement. The study helps to improve the utilization of machine, operator, and the combination of machine and operator.

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Draw an activity chart (a crew chart similar toFigure 10.6) for a concert (for example, Tim McGraw, LinkinPark, Lil' Wayne, or Bruce Springsteen) and determine how toput together the concert so the star has reasonable breaks. Forinstance, at what point is there an instrumental number, a visualefTect, a duet, a dance moment, that allows the star to pause andrest physica lly or at least rest his or her voice? Do other membersof the show have moments of pause or rest?
Walt Marshall—Supervisor of Repair Crew You are the head of a crew of telephone maintenance workers, each of whom drives a small service truck to and from the various jobs. Every so often you get a new truck to exchange for an old one, and you have the problem of deciding which of your crew members you should give the new truck. Often there are hard feelings, since each seems to feel entitled to the new truck, so you have a tough time being fair. As a matter of fact, it usually turns out that whatever you decide is considered wrong by most of the crew. You now have to face the issue again because a new truck has just been allocated to you for assignment. In order to handle this problem what will you do?
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