Company P is the one of the top I Industry which focuses on innovation. Company P was the 1 st company to offer installment payment of premium, 24/7 customer service and drive-in claim service. However, Company P’s most important move is its ways of channel of distribution. Most of the I companies distribute their policies by direct contact with customer or intermediary agents, Company P was the 1 st company to do both. Later in 1980s, Company P distribution channel included 800 agency number channels. Two years ago, Company P was the 1 st company to start digital media by creating website. Soon after, its 1 st insurance policy was auto insurance policy through online service. Today, customers manage everything through Company P website from managing their account informations to directly reporting the claims. Characters in the case: Company P Company I Introduction: A supply chain is a system between an organization and its suppliers to distribute and produce a particular product. The supply chain of any organization takes care of every step involved from the delivery of a product to final consumers. It is divided into two parts, downstream and upstream partners. To discuss: The concept of supply chain in Company P.

Question

Want to see the full answer?

Answer 1

Question

Chapter 10, Problem 10.15VC

Summary Introduction

Case summary:

Company P is the one of the top I Industry which focuses on innovation. Company P was the 1^st company to offer installment payment of premium, 24/7 customer service and drive-in claim service. However, Company P’s most important move is its ways of channel of distribution. Most of the I companies distribute their policies by direct contact with customer or intermediary agents, Company P was the 1^st company to do both.

Later in 1980s, Company P distribution channel included 800 agency number channels. Two years ago, Company P was the 1^st company to start digital media by creating website. Soon after, its 1^st insurance policy was auto insurance policy through online service. Today, customers manage everything through Company P website from managing their account informations to directly reporting the claims.

Characters in the case:

Company P

Company I

Introduction:

A supply chain is a system between an organization and its suppliers to distribute and produce a particular product. The supply chain of any organization takes care of every step involved from the delivery of a product to final consumers. It is divided into two parts, downstream and upstream partners.

To discuss: The concept of supply chain in Company P.

Expert Solution & Answer

Want to see the full answer?

Check out a sample textbook solution

See solution

Students have asked these similar questions

Progressive has attained top-tier status in the insurance industry by focusing on innovation. Progressive was the first company to offer drive-in claims service, installment payment of premiums, and 24/7 customer service. But perhaps Progressive’s most innovative moves involve its channels of distribution. Whereas most insurance companies distribute via intermediary agents or direct-to-consumer methods, Progressive was one of the first to see value in doing both. In the late 1980s, it augmented its agency distribution with a direct 800-number channel. Two decades ago, Progressive moved into the digital future by becoming the first major insurer to launch a Web site. Soon after, it allowed customers to buy auto insurance policies online in real time. Today, customers can use Progressive’s Web site to do everything from managing their own account information to reporting claims directly. Progressive even offers one-stop concierge claim service. Apply the concept of the supply chain to…

Progressive has attained top-tier status in the insurance industry by focusing on innovation. Progressive was the first company to offer drive-in claims service, installment payment of premiums, and 24/7 customer service. But perhaps Progressive’s most innovative moves involve its channels of distribution. Whereas most insurance companies distribute via intermediary agents or direct-to-consumer methods, Progressive was one of the first to see value in doing both. In the late 1980s, it augmented its agency distribution with a direct 800-number channel. Two decades ago, Progressive moved into the digital future by becoming the first major insurer to launch a Web site. Soon after, it allowed customers to buy auto insurance policies online in real time. Today, customers can use Progressive’s Web site to do everything from managing their own account information to reporting claims directly. Progressive even offers one-stop concierge claim service. Using the model of consumer and business…

Assuming that you are starting a car service at peoples home(home service) business, where will you sell your product and why? Will you use direct or indirect channels?