Sales people are reluctant to prospect given:

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
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Sales people are reluctant to prospect given:
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it will add service and maintenance issues to their workload
sales people are typically lazy and not motivated
they don't enjoy interacting with customers
potential demoralizing rejection and the emotional toll.
 
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