Customer-perceived value is defined 1 point as customer's evaluation of the differences between all the benefits and all the costs of a marketing offer relative to those of competing offers. True
Customer-perceived value is defined 1 point as customer's evaluation of the differences between all the benefits and all the costs of a marketing offer relative to those of competing offers. True
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Transcribed Image Text:Customer-perceived value is defined 1 point
as customer's evaluation of the
differences between all the benefits
and all the costs of a marketing offer
relative to those of competing offers.
True
O False
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