In Gass, 10-25 Minutes for Teams Successful firmshave a competitive advantage because they are ableto identify distinctive competencies and use lhese toaeate differential benefits for !heir customers. Consider your business school or your university. Whatdistinctive competencies does it have? What differential benefits does it provide for students? What is itscompetitive advantage? What are your ideas as to howyour university could improve its competitive position?Write an outline of your ideas.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
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In Gass, 10-25 Minutes for Teams Successful firms
have a competitive advantage because they are able
to identify distinctive competencies and use lhese to
aeate differential benefits for !heir customers. Consider your business school or your university. What
distinctive competencies does it have? What differential benefits does it provide for students? What is its
competitive advantage? What are your ideas as to how
your university could improve its competitive position?
Write an outline of your ideas.

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