BSBPMG633_Assessment_Task_2

BSBPMG633 PROVIDE LEADERSHIP FOR THE PROGRAM ASSESSMENT TASK 2 Portfolio and Roleplay Activities 1. Document the program vision and environment Appendix 6 – Draft Program Vision and Environment Report Provide an overview of the business, including its goals and values: • Ensure that all financial operations, performance indicators and results support the strategic policies. • Identify new and expand existing sources of revenue, including establishing a training college to offer accredited training in leadership. • Achieve profits of at least 10% per annum. • Increase change management and diversity. • Increase sales and range of e-books. • Empowering innovation and responsiveness to change. Program description: • Leadership conferences: Grow Management Consultants conducted Leadership Conference every October. • Workshops: Grow Management Consultants also offers regular professional development workshops on all aspects of leading and managing staff. The workshops are conducted every 3 months in Sydney, Brisbane and Melbourne, where they also double as networking events. List the available workplace documents (e.g., strategic plan): • Strategic plan 2021-2023 • Diversity Policy and Procedures • Conflict Management and Escalation Policy and Procedure Define and document the roles and responsibilities associated with your program. Include: • Roles (your own role and at least two stakeholders) • Responsibilities • How your role Role Responsibility How role contributes towards the broader goals of the work environment Program manager (Komang) Delivering project on time and within budget with desired outcome that fit according to company objectives. Effective project management plan will benefit company by increasing

contributes towards the broader goals of the work environment revenue and sales. program. Operations Manager (Donna Chisholm) Plan and monitor workshop operations. • Maximize operational efficiency Administration Manager. • Organizing and ensure leadership conference went according to plan Draft Vision Statement. Administration Manager (Dan Streep) Responsible for running the Leadership Conference Organize, scheduling, and setting policy and procedure. Assist in reaching company goals. Draft Vision Statement • Be resourceful and helpful in professional advice. • Be one of the world’s leading organization through leadership culture. • Be employers’ choice when it comes to recognizing excellence in leadership. 2. Prepare a PowerPoint presentation for use at a meeting with program stakeholders

3. Research methods/techniques to build trust and confidence within the program Appendix 7 – Research Report How can you ensure all stakeholders are treated fairly and equitably? • Ensure that Diversity Policy and Conflict Management Policy are clear and equally applied. • Allow all employees freedom to speak Modify policy and rules if any individual or group being treated unfairly. How can you facilitate respect and commitment between stakeholders? • Communicate and engage in the project scope. • Earn stakeholders trust Stay consistent in delivering messages and other information. What can you do to encouraging open discussion? • Ask employees their opinion for decision making Listen to employees when they reflect their emotions. • Ask open ended questions for ideas and concerns occur in the company. What does active listening and questioning involve? • Listen attentively to speaker Understand what they are saying by responding and reflect on what being discussed. How can you manage differences in views and expectations? • Listen to what they have to say Do not overpromise. How can you attend to issues and concerns according to your organisation’s policies and procedures? Steps to manage conflicts: Step 1: Discussion with supervisor Step 2: Written complaint and decision Step 3: Appeal of decision Step 4: Further action Grow Management Consultant will take appropriate disciplinary action if any conduct is being considered inappropriate. Which suitable interpersonal and leadership styles can you apply? • Passive Aggressive probably going to speak with non- verbal communication or an absence of open correspondence to someone else, like giving somebody the quiet treatment, spreading bits of hearsay behind individuals' backs or undermining others' endeavors. • Democratic leadership encourage member to participate in decision making process to make them feel engage with the process and motivated. It makes them feel like important part of team which help to achieve company goals.

4. Finalize the program vision and environment Program Vision and Environment Report Provide an overview of the business, including its goals and values: • Ensure that all financial operations, performance indicators and results support the strategic policies. • Identify new and expand existing sources of revenue, including establishing a training college to offer accredited training in leadership. • Achieve profits of at least 10% per annum. • Increase change management and diversity. • Increase sales and range of e-books. • Empowering innovation and responsiveness to change. Program description: • Leadership conferences: Grow Management Consultants conducted Leadership Conference every October. • Workshops: Grow Management Consultants also offers regular professional development workshops on all aspects of leading and managing staff. The workshops are conducted every 3 months in Sydney, Brisbane and Melbourne, where they also double as networking events. List the available workplace documents (e.g., strategic plan): • Strategic plan 2021-2023 • Diversity Policy and Procedures • Conflict Management and Escalation Policy and Procedure Define and document the roles and responsibilities associated with your program. Include: • Roles (your own role and at least two stakeholders) • Responsibilities • How your role contributes towards the broader goals of the work environment Role Responsibility How role contributes towards the broader goals of the work environment Program manager (Komang) Delivering project on time and within budget with desired outcome that fit according to company objectives. Effective project management plan will benefit company by increasing revenue and sales. program. Operations Manager (Donna Chisholm) Plan and monitor workshop operations. Organizing and ensure leadership conference went according to plan Draft Vision Statement. Administration

or encouraged to engage in unlawful activity, they must decline, and report the matter to a line manager. Honesty and Integrity — “We act with honesty and integrity.” • We are straightforward and honest in our professional and business relationships. • We are truthful about the services we provide, the knowledge we possess, and the experience we have gained. Professional Behavior — “We operate within the letter and the spirit of applicable laws.” • We comply with professional standards and applicable laws and regulations. • We avoid any action that may discredit our firms or our professions. • We strive not only to do what is legal, but also what is right. Competence — “We bring appropriate skills and capabilities to every client assignment.” • We understand that the public and our clients expect our work to meet high professional standards. • We use due care to ensure that client needs are matched with Grow management Consultants personnel who have the competence required for their assignments. Objectivity — “We are objective in forming our professional opinions and the advice we give.” • We do not allow bias, conflict of interest, or undue influence of others to override our professional judgments. • We address differences of opinion and handle them constructively and professionally. Confidentiality — “We respect the confidentiality of information.” • We prohibit disclosure of information to anyone inside or outside our firms without the legal or professional right to know. • We do not misuse information of our clients, our firms, or our people for personal advantage or for the benefit of third parties. Fair Business Practices — “We are committed to fair business practices.” • We receive fees that reflect the value of services provided and responsibilities assumed, and are considered fair and reasonable by our clients. • We respect our competitors and do not compete unfairly.

Responsibility to Society — “We recognize and respect the impact we have on the world around us.” • We take our role in society seriously and do not cause intentional harm. • We support contributions to the communities where we operate. Respect and Fair Treatment — “We treat all our colleagues with respect, courtesy, and fairness.” • We understand the impact that our individual behaviour has on our firms, our colleagues, and society, and always work to take responsible action. • We encourage and value the diverse mix of people, viewpoints, talents, and experiences found at Grow management Consultants. • We are fair in our behavior and our policies promote equal opportunity for all. Accountability and Decision Making — “We lead by example, using our shared values as our foundation.” • We recognize that we are role models and that we set behavioral standards for our professions and each other. • We make decisions based on our shared values and expect our leaders and colleagues to do the same: - Integrity - Outstanding value to markets and clients - Commitment to each other - Strength from cultural diversity Client and third-party relationships • The relationships that we have with clients and other third parties are critical to our reputation and the quality of our services. Our words and actions in these relationships help to build and protect our reputation and value. • It is our responsibility to engage only in fair and honest business practices, as well as to avoid the perception of unfair business inducement. Reference from: Deloitte Code of Ethics & Professional Conduct ( https://www2.deloitte.com/content/dam/Deloitte/sk/Documents/Random/sk_deloitte_cod e_ethics_conduct.pdf )

• We do not allow bias, conflict of interest, or undue influence of others to override our professional judgments. • We address differences of opinion and handle them constructively and professionally. Confidentiality — “We respect the confidentiality of information.” • We prohibit disclosure of information to anyone inside or outside our firms without the legal or professional right to know. • We do not misuse information of our clients, our firms, or our people for personal advantage or for the benefit of third parties. Fair Business Practices — “We are committed to fair business practices.” • We receive fees that reflect the value of services provided and responsibilities assumed, and are considered fair and reasonable by our clients. • We respect our competitors and do not compete unfairly. Responsibility to Society — “We recognize and respect the impact we have on the world around us.” • We take our role in society seriously and do not cause intentional harm. • We support contributions to the communities where we operate. Respect and Fair Treatment — “We treat all our colleagues with respect, courtesy, and fairness.” • We understand the impact that our individual behaviour has on our firms, our colleagues, and society, and always work to take responsible action. • We encourage and value the diverse mix of people, viewpoints, talents, and experiences found at Grow management Consultants. • We are fair in our behavior and our policies promote equal opportunity for all. Accountability and Decision Making — “We lead by example, using our shared values as our foundation.” • We recognize that we are role models and that we set behavioral standards for our professions and each other. • We make decisions based on our shared values and expect our leaders and colleagues to do the same: - Integrity - Outstanding value to markets and clients

- Commitment to each other - Strength from cultural diversity Client and third-party relationships • The relationships that we have with clients and other third parties are critical to our reputation and the quality of our services. Our words and actions in these relationships help to build and protect our reputation and value. • It is our responsibility to engage only in fair and honest business practices, as well as to avoid the perception of unfair business inducement. • Gifts and entertainment: - Use our personal position with our firm appropriately. Avoid gifts, favours, and entertainment that could in any way influence, or appear to influence, business decisions in favour of the provider or recipient. - Gifts from clients, suppliers or third parties, other than token gifts, should be declined. - Respect and comply with clients’ policies regarding gifts and entertainment.