Principles Of Operations Management
Principles Of Operations Management
11th Edition
ISBN: 9780135173930
Author: RENDER, Barry, HEIZER, Jay, Munson, Chuck
Publisher: Pearson,
bartleby

Concept explainers

bartleby

Videos

Question
Book Icon
Chapter 9, Problem 1CS
Summary Introduction

Introduction:

HC, the manager of the branch office of state department motor vehiles at city M, analyzed the driver’s license-renewal operations which involved accomplishment of several tasks which is shown in the table below.

HC found that the operations were performed by different clerks and in the same sequence. He found that the office can process 120 applications per hour. He also discovered that the works were unevenly distributed where checking applications for violations demanded more time and the clerks took shortcuts to match up their speed with other operations.

The manager also found that steps 1 to 4, the clerks were paid $12 per hour and step 5 was performed by photographer who was paid $16 per hour and the last step of performed by state for issuing temporary licence which cost $18 per hour. The review showed that step 1 and step 6 cannot be changed and has to be performed in the same order. He was under high pressure to increase productivity and reduce cost. The data collected by HC was,

Principles Of Operations Management, Chapter 9, Problem 1CS

To determine: The maximum number of applications which can be handled by the present configuration.

Blurred answer
Students have asked these similar questions
3. Develop a high-level or summary:  a. Risk Management Plan  Focus on specific, actionable steps for each risk and mitigation strategy.Provide detailed timelines for procurement, stakeholder engagement, and risk monitoring.Avoid over-simplifying and add more technical details in areas like quality assurance and financial control measures. Add a risk prioritization method and mention how risks will be monitored and reviewed throughout the project lifecycle. Overall, it is well organized andc overs key risks.
3. Develop a high-level or summary:   Human Resource Management Plan  Provide more concrete timelines and actionable steps for human resource management.Include more detailed risk management strategies and link them more explicitly to the overall project plan.Expand on how training and development will be evaluated and tracked.Also, the overall length is good, but some sections could be condensed by eliminating repetition (e.g., you discuss stakeholder communication and engagement in two sections without adding new information).Try not to repeat the same risk management ideas (e.g., resource sharing and stakeholder concerns) in multiple sections without adding value.
Based on the U.S. Department of Transporation's publication on the number of inrternatioal passengers that come through New York airport (JFK) in 2012, how would I estimate the passenger volume for the coming year?
Knowledge Booster
Background pattern image
Operations Management
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.
Similar questions
SEE MORE QUESTIONS
Recommended textbooks for you
Text book image
MARKETING 2018
Marketing
ISBN:9780357033753
Author:Pride
Publisher:CENGAGE L
Text book image
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Text book image
Principles of Management
Management
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax College
Text book image
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Inventory Management | Concepts, Examples and Solved Problems; Author: Dr. Bharatendra Rai;https://www.youtube.com/watch?v=2n9NLZTIlz8;License: Standard YouTube License, CC-BY