HC, the manager of the branch office of state department motor vechiles at city M, analyzed the driver’s license-renewal operations which involved accomplishment of several tasks which is shown in the table below. HC found that the operations were perfomed by different clerks and in the same sequence. He found that the office can process 120 applications per hour. He also discovered that the works were unevenly distributed where checking applications for violations demanded more time and the clerks took shortcuts to match up their speed with other operations. The manager also found that steps 1 to 4, the clerks were paid $12 per hour and step 5 was performed by photographer who was paid $16 per hour and the last step of performed by state for issuing temporary liscence which cost $18 per hour. The review showed that step 1 and step 6 cannot be changed and has to be performed in the same order. He was under high pressure to increase productivity and reduce cost. The data collected by HC was, To suggest: A process to accommodate 120 applications per hour and determine the cost of new configuration.

Question

Want to see the full answer?

Answer 1

Question

Chapter 9, Problem 4CS

Summary Introduction

Introduction:

HC, the manager of the branch office of state department motor vechiles at city M, analyzed the driver’s license-renewal operations which involved accomplishment of several tasks which is shown in the table below.

HC found that the operations were perfomed by different clerks and in the same sequence. He found that the office can process 120 applications per hour. He also discovered that the works were unevenly distributed where checking applications for violations demanded more time and the clerks took shortcuts to match up their speed with other operations.

The manager also found that steps 1 to 4, the clerks were paid $12 per hour and step 5 was performed by photographer who was paid $16 per hour and the last step of performed by state for issuing temporary liscence which cost $18 per hour. The review showed that step 1 and step 6 cannot be changed and has to be performed in the same order. He was under high pressure to increase productivity and reduce cost. The data collected by HC was,

To suggest: A process to accommodate 120 applications per hour and determine the cost of new configuration.

Expert Solution & Answer

Want to see the full answer?

Check out a sample textbook solution

See solution

Students have asked these similar questions

“Implementing a Performance Management Communication Plan at Accounting, Inc.” Evaluate Accounting Inc.’s communication plan. Specifically, does it answer all of the questions that a good communication plan should answer? Which questions are left unanswered? How would you provide answers to the unanswered questions? “Implementing an Appeals Process at Accounting, Inc.” If you were to design an appeals process to handle these complaints well, what would be the appeal process? Describe the recommended process and why.

The annual demand for water bottles at Mega Stores is 500 units, with an ordering cost of Rs. 200 per order. If the annual inventory holding cost is estimated to be 20%. of unit cost, how frequently should he replenish his stocks? Further, suppose the supplier offers him a discount on bulk ordering as given below. Can the manager reduce his costs by taking advantage of either of these discounts? Recommend the best ordering policy for the store. Order size Unit cost (Rs.) 1 – 49 pcs. 20.00 50 – 149 pcs. 19.50 150 – 299 pcs. 19.00 300 pcs. or more 18.00

Help answer showing level work and formulas