Principles of Operations Management: Sustainability and Supply Chain Management (10th Edition)
Principles of Operations Management: Sustainability and Supply Chain Management (10th Edition)
10th Edition
ISBN: 9780134181981
Author: Jay Heizer, Barry Render, Chuck Munson
Publisher: PEARSON
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Chapter 15, Problem 7DQ
Summary Introduction

To define: Flow time and lateness.

Introduction: Scheduling is the process of controlling and arranging the workloads of the production process using the optimized way. It is used to plan the allocation of human resources and machinery.

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Question (13-15): A Car service station owns one washing machine that serves 3.5 cars every 45 minutes. Moreover, 2.5 customers arrive at the station every 40 minutes. Answer the following questions: 13. Determine the expected waiting time in the car service: D D 3.021 D 4.621 с 14. Determine the expected number of customers in the queue: 0.9031 C 1.0909 C 3.872 B 0.3001 B 0.875 B 3.287 15. Determine the probability that customers are waiting more than 45 minutes in the queue: A 0.4041 A 1.256 A 4.099 0.5981
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