Principles of Management
OER 2019 Edition
ISBN: 9780998625768
Author: OpenStax
Publisher: OpenStax College
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Textbook Question
Chapter 14.2, Problem 1CC
Understand the content theories of motivation.
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Even well-managed organizations do not always work as efficiently and effectively as management would like. At Hewlett-Packard (HP), billions of dollars of product are being shipped -from computers and diagnostic devices to toner catridges each year. Customer orders come in 24 hours a day, 365 days a year. • Nearly 16,000 different products are requested daily and have to be shipped from six different warehouses which are located 30 or more miles apart. • It often takes weeks to get the products into the customer’s hand. • This is a serious problem if customers have contracts with HP stating deliveries are to be made in four hours or less. • That means that from the time a customer calls the HP customer service line, they will have their replacement part and be back in operation within four hours no matter where that customer is located.
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Chapter 14 Solutions
Principles of Management
Ch. 14.1 - Explain the two drivers of motivation: direction...Ch. 14.1 - What are the differences between content and...Ch. 14.1 - Will there ever be a grand theory of motivation?Ch. 14.2 - Do you think social responsibility to promote...Ch. 14.2 - Do you think most companies CSR programs are...Ch. 14.2 - Understand the content theories of motivation.Ch. 14.2 - Understand the contributions that Murray,...Ch. 14.3 - As a Western manager working in the Middle East or...Ch. 14.3 - What problems would you expect a manager from a...Ch. 14.3 - What regional, cultural, or ethnic issues do you...
Ch. 14.3 - Understand the process theories of motivation:...Ch. 14.3 - Describe the managerial factors managers must...Ch. 14.4 - In the article from Hear from Entrepreneurs, one...Ch. 14.4 - How is staying motivated as an entrepreneur...Ch. 14.4 - How would you expect motivation to vary across...Ch. 14.4 - Understand the modern approaches to motivation...Ch. 14 - Discuss the benefits that accrue when an...Ch. 14 - How might Maslow explain why organizational...Ch. 14 - Describe the process by which needs motivate...Ch. 14 - Discuss the importance of Herzbergs motivators and...Ch. 14 - Describe a work situation in which it would be...Ch. 14 - Discuss the potential effectiveness and...Ch. 14 - How can equity theory explain why a person who...Ch. 14 - Equity theory specifies a number of possible...Ch. 14 - What goals would be most likely to improve your...Ch. 14 - Identify two reasons why a formal goal-setting...Ch. 14 - What steps can an organization take to increase...Ch. 14 - Discuss how supervisors sometimes unintentionally...Ch. 14 - How can an employee attach high valence to high...Ch. 14 - Is there one best motivation theory? Explain your...Ch. 14 - A 2015 New York Times article described Amazon as...Ch. 14 - How do employees differ between a Walmart retail...Ch. 14 - With Amazon moving into the retail market with the...
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