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Which of these statements best summarizes the typical textbook discussion of whether or not to include factors such as effort, aptitude, or attitudes in grades? Decide on a clear and consistent definition of each factor and develop a way for the factor to be reliably assessed. To avoid legal challenge, and to increase validity and reliability, such factors should not be calculated into the academic grade. Only those factors that relate to important, real-life behaviors (like motivation and attitude) should be assessed and graded.

Management, Loose-Leaf Version

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter19: Managing Quality And Performance

Section: Chapter Questions

Problem 1SGB: Create a Group Control System Step 1. From into groups of three to five students. Each group will...

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Which of these statements best summarizes the typical textbook discussion of whether or not to include factors such as effort, aptitude, or attitudes in grades?

Decide on a clear and consistent definition of each factor and develop a way for the factor to be reliably assessed.

To avoid legal challenge, and to increase validity and reliability, such factors should not be calculated into the academic grade.

Only those factors that relate to important, real-life behaviors (like motivation and attitude) should be assessed and graded.

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Create a Group Control System Step 1. From into groups of three to five students. Each group will assume that another student group has been given an assignment of writing a major paper that will involve research by individual group members that will be integrated into the final paper. Each group member has to do his or part. Step 2. Your assignment is develop a list of rules and identify some statistics by which to control the behavior of members in that group. Brainstorm and discuss potential to govern member behavior and consequences for breaking those rules. Step 3. First, select the five rules that you think are most important for governing group member behavior. Consider the following situations that rules might cover; arriving late for a meeting: missing a meeting: failing to complete a work assignment; disagreements about desired quality of work; how to resolve conflicts about paper content; differences in participation , such as one person doing all the talking and someone else talking hardly at all; how to handle meetings that start late; the use of an agenda and handling deviations from the agenda; and any other situation that your group a cover. Step 4. Now consider what statistics could be developed to measure the behavior and outcome of the group pertaining to those five rules. What kinds of things could be counted to understand how group is performing and whether members are the following rules? Step 5. Discuss the following questions. Why are rules important as a means of control? What are the advantages and disadvantages of having many rules (hierarchical control) versus few rules (decentralized control) for a student group? How can statistics help a group ensure? appropriate behavior and a high-quality product? Step 6. Be prepared to present your conclusions to the Class.

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