Answered: Which of the following are the…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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Which of the following statements is correct?

Moods are intense feelings that are directed at someone or something
Evidence confirms there is no real difference between men and women when

it comes to emotional reactions and ability to read others.

Displayed emotions and felt emotions are generally the same.
Moods are feelings that tend to be less intense than emotions and that lack a contextual stimulus.
Correlation between the emotional demands of jobs and compensation is high.

In what way is negotiation different from other activities in the workplace?

a lack of emotion improves performance
feeling bad about your performance in a negotiation is likely to improve future performance
displaying negative emotions such as anger is ineffective
negative outcomes do not mean that negative emotions will result
a negative emotional state enhances performance

Theorganization requires employees to show and considers appropriate behaviours in given

situations.Those emotions are called?

Felt b. Mandated c. Conditional d. Required e. None of the above

For the following statements say which are true or false and say why?

_________Negative affect is an emotional dimension consisting of nervousness, stress and anxiety at one end and relaxation, tranquillity, and poise at the other.

4.2 __________For most people social activities decrease positive mood.

4.3 ___________There tends to be high agreement on what emotions mean within cultures,

but not between cultures.

4.4 ___________Mood is a generic term that covers a broad range of feelings that people experience.

What is emotional intelligence?______________________________________________________

_______________________________________________________________________________

True or False and Fill in the Blanks

From an organizational Behaviour standpoint, which day of the week do people tend to be in their

best moods?……………………………

When employees react emotionally to things that happen to them in aworkplace context and where the result is that it impacts their job performance and satisfaction, the theory is called?

Psychoanalytic theory

b.The actor/observer bias

c.The theory of planned behavior

Cognitive dissonance theory

e.Affective events theory

Which aspect of emotional intelligence describes the ability to manage your own emotions and impulses in relation to other people and general situations?

self-awareness
self-management
commitment
empathy
social-skills

True or False

________Displayed emotions areemotions that are organizationally required and considered

appropriate in a given job.

_________ Felt emotions is anindividual’s actual emotions.

_______ According to your required text, research suggests that weather has no effect on mood.

Which of the following are the categories into which emotions are usually grouped?

simple and complex
positive and complex
complex and negative
simple and negative
positive and negative

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